Program Manager, Demo & Ops Engineering

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The Role

The Program Manager for the Demo & Ops Engineering team will play a critical role in driving the planning, execution, and delivery of high-impact demo programs. You will be responsible for coordinating cross-functional teams, managing project timelines, and ensuring the successful delivery of innovative and compelling demos that showcase our products and solutions. The ideal candidate will possess a strong technical aptitude, exceptional organizational skills, and a passion for delivering demo & operational engineering projects on time and within scope.

The Team

As a Program Manager for Demo & Ops Engineering at Ping Identity, you will play a key role in being a member of a world-class centralized Technical Enablement team . The Technical Enablement team fosters the cultural synergy between our Partners, sales engineering, selling pods and product engineering to be at the forefront of the latest and greatest at Ping. This role will report into the Director, Demo & Ops Engineering.

Responsibilities

Project Planning and Execution:

• Develop and manage project plans, timelines, and resource allocations.
• Track progress across sprints, ensuring deliverables meet deadlines.
• Monitor risks and implement mitigation strategies.

Agile Process Management:

• Facilitate sprint ceremonies, including planning, stand-ups, reviews, and retrospectives.
• Ensure the team adheres to Agile principles and continuously improves its processes.
• Manage backlog grooming in collaboration with the Senior Manager and Director.

Team Coordination:

• Act as the bridge between technical teams and stakeholders to ensure consistent communication.
• Balance workload distribution across team members to prevent burnout and ensure efficiency.
• Maintain a visible, organized sprint board to track deliverables and dependencies.

Issue Resolution:

• Proactively identify and resolve bottlenecks or roadblocks impacting team productivity.
• Escalate issues to the Director or Senior Manager when necessary.

Required Skills

• Bachelor's degree in a technical field (e.g., Computer Science, Engineering) or equivalent experience.
• 1-4 years of experience in program management, preferably in a software or technology company.
• 1-4 years of experience managing technical programs or projects.
• Strong understanding of software development lifecycle (SDLC) and demo engineering processes.
• Excellent organizational, time management, and prioritization skills.
• Exceptional communication, presentation, and interpersonal skills.
• Proven ability to manage cross-functional teams and influence stakeholders.
• Proficiency in project management tools (e.g., Jira, Asana, Microsoft Project).
• Technical aptitude and ability to understand complex technical concepts.

Preferred Skills/Abilities

• Expertise with Ping products and services
• Project Management Professional (PMP) certification.
• Experience with demo creation tools and technologies.

Base Hiring Range: $110,000-$122,000

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits:

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.