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Pimcore GmbHPG

Technical Consultant - Sales & Client Success (m/f/d)

Pimcore provides an open-core data and experience management platform used to manage product data and deliver digital experiences across channels. It unifies capabilities such as PIM, MDM, DAM, CDP, DXP/CMS, and digital commerce in one system.

Pimcore GmbH

Employee count: 51-200

Germany only

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πŸ“ Salzburg (Austria), Langenfeld (Germany) or remote in Austria / Germany

Do you enjoy combining technical consulting, architecture thinking, and customer interaction to solve complex digital challenges?

Then this role at Pimcore might be exactly what you’re looking for.

Pimcore is the world's leading open-core platform for data management and digital experiences. More than 118,000 companies in 75 countries and 180+ solution partners rely on Pimcore to manage their product data, digital assets, and customer experiences.

From our Mission Control Centers in Salzburg and beyond, our Pimconauts explore new data and experience universes every day.

🌍 About the Role

This role sits at the intersection of Technical Consulting, Pre-Sales, and Customer Success.

You will work closely with Sales teams, customers, and partners to design solutions, demonstrate the Pimcore platform, and ensure long-term customer success.

Tasks

πŸš€ Your Mission

As a Technical Consultant – Sales & Client Success, you will:

  • Support Sales teams in complex enterprise deals with deep technical expertise
  • Act as a subject matter expert for architecture, integrations, and platform best practices
  • Deliver tailored product demos, including code-level customization for complex use cases
  • Support RFI/RFP processes and develop winning technical solution strategies
  • Build long-term customer relationships and ensure ongoing success with Pimcore
  • Identify growth and upsell opportunities within existing accounts
  • Proactively monitor customer satisfaction and mitigate churn risks early
  • Collaborate with Product, Sales, and Marketing teams to share customer insights

Requirements

🧠 What You Bring

  • Degree in Business, IT, Marketing, or a related field
  • Experience in Pre-Sales, Technical Consulting, Customer Success, or SaaS/PaaS environments
  • Solid understanding of software architectures, APIs, integrations, and data modeling
  • Experience with enterprise platforms such as PIM, DAM, CMS, DXP, or eCommerce systems
  • Strong communication skills across technical and business stakeholders
  • Analytical and solution-oriented mindset with a strong customer focus
  • Fluent in English and German
  • Willingness to travel occasionally (approx. 5–10%)

Benefits

✨ What You Can Expect

πŸš€ Make a real impact on a globally leading data & experience platform

πŸ§‘β€πŸš€ Work with a unique and slightly crazy team of Pimconauts

🏑 Flexible working hours and full remote or hybrid setup

πŸ“š Dedicated personal & professional development budget

🌴One additional vacation day for every year as a Pimconaut

🌍 International environment with daily communication in English

🏒 Modern offices in Salzburg and Langenfeld

πŸš€ Interested?

Apply now or feel free to reach out if you’d like to learn more about the role.

We are really looking forward to meeting you!

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Location requirements

Hiring timezones

Germany +/- 0 hours

About Pimcore GmbH

Learn more about Pimcore GmbH and their company culture.

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Pimcore is an award-winning open-core platform focused on data and experience management. The company describes its platform as 'one platform for PIM, MDM, DAM, CDP, DXP/CMS and digital commerce,' designed to centralize product and customer data and help teams deliver omnichannel experiences. On its website, Pimcore positions the platform as flexible and deployable in multiple ways, including cloud, on-premise, or PaaS, with 'unmatched flexibility' and 'fair, transparent plans' aimed at enabling innovation without limits.

Pimcore also emphasizes a culture of collaboration and ownership, and it highlights an ecosystem of developers and solution partners. The company’s leadership page underscores values such as 'Passion,' 'Trust,' 'Respect,' and a 'Think Different' ethos. In addition, Pimcore’s presence and branding across major social channels reflects its focus on helping organizations unify digital transformation initiatives - connecting data management with experience delivery across multiple markets and industries.

Employee benefits

Learn about the employee benefits and perks provided at Pimcore GmbH.

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Home office budget

Job listing states 'Home-office Compensation.'

Learning and development budget

Job listing includes a 'Dedicated personal & professional development budget.'

Paid vacation

Job listing notes 'One additional vacation day for every year as a Pimconaut.'

Flexible working hours

Role benefits explicitly mention 'Flexible working hours' and 'full remote or hybrid setup.'

View Pimcore GmbH's employee benefits
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Pimcore GmbH

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