Location:
Location: Nationwide (remote)
Job Responsibilities
- Evaluate interpreters' qualifications to ensure compliance with DOJ EOIR standards.
- Design and conduct oral and written assessments to determine interpreter suitability for assignments.
- Provide detailed performance feedback and prepare reports for management.
- Collaborate with training teams to enhance interpreters' skills based on evaluation results.
- Identify performance trends and recommend improvements for service quality.
- Maintain accurate records of evaluations, certifications, and performance metrics for compliance.
- Serve as a point of contact for interpreters regarding evaluation processes.
- Work with government representatives to ensure adherence to quality standards and address concerns.
Qualifications
- Bachelor's degree in Linguistics, Language Studies, Legal Studies, or a related field.
- Minimum of 3 years of experience as a court interpreter, interpreter evaluator, or quality control specialist, preferably in legal or government environments.
- Federal, state, or NAJIT certification in interpretation preferred.
- Proficiency in English and the target language, with demonstrated expertise in legal, criminal justice, and immigration terminology.
- Strong analytical skills with the ability to provide constructive feedback to interpreters.
- Familiarity with DOJ, EOIR, or other federal language service standards.
- Excellent written and verbal communication skills.
- Bilingual, preferably Spanish
Requirements
- Knowledge of EOIR procedures and DOJ language service protocols.
- Experience in quality assurance within language services.
- US citizenship or permanent residency.
Details
