Serve as the trusted technical advisor and primary post-sales point of contact for a portfolio of enterprise accounts, conducting regular business reviews, health checks, and strategic planning sessions. Drive platform adoption and value realization by guiding customers through onboarding, feature enablement, and best practices for discovery, risk assessment, automated remediation, monitoring, and integrations.
Requirements
- Bilingual in English and Arabic
- Bachelor's degree in computer science, Cybersecurity, Information Technology, Engineering, or related field (or equivalent experience)
- 4+ years of experience in a customer-facing technical role
- Strong technical knowledge of cybersecurity principles
- Familiarity with xIoT/CPS environments (IoT, OT, IIoT, IoMT)
- Proven track record of managing enterprise accounts
- Strong programming skills in one or more programming languages
- Excellent communication and presentation skills
- Proficiency with tools like CRM (e.g., Salesforce), ticketing systems, knowledge bases, and collaboration platforms
Benefits
- Remote work option
