Sr. FSE

Job Title

Job Description

About the Organization

Rated amongst the Top 50 Great Places to Work, Philips Healthcare in India operates in the medical equipment and diagnostic imaging segment including CT, MRI, X‐rays, cardiovascular system, nuclear medicine, PET‐CT, ultrasound, Patient monitoring systems, critical care and Healthcare informatics space.

India healthcare business is spread into 28 states in India and 7 union territories. Operations for neighboring countries of Nepal / Bangladesh and Sri Lanka are also covered from here. The organization is divided into 5 regions – North, East, West, Deccan and South and have sales / service/ projects teams based in the regions. We are operating in a fast changing technology space with new product introductions happening regularly to keep pace with changing competition landscape.

Position Title- Field Service Engineer (CT/MRI/X-Ray)

Location: Varanasi

Job Description:

Delivery:

• The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficiently.

• The FSE should demonstrate good technical and analytical skills in his work.

• The position of a FSE would entail Commissioning and Handing-over of the respective systems projects

• FSE would participate in Corrective Maintenance and would also maintain and complete the PM Schedules within the stipulated time frame

• The FSE would implement FCO

Service Administration

• The FSE would report all necessary information both technical and administration [Call Completion Call Reporting, PM, FCO, Installations] as per the norms

• The FSE would be responsible for proper handling of parts/ Test & Measuring Instruments to ensure return of all parts with proper documents

Customer Satisfaction

• FSE would also be responsible for timely escalation of certain issues to the concerned technical team and work as a team to provide appropriate solution to customer.

Requirements:

• 3+ years of exp

• Experience in Service, Maintenance and installation.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.