Phantom is a self-custodial wallet that offers a seamless, unified experience for managing accounts and tokens across multiple blockchain networks. As a Business Operations Associate, you will partner with Product Managers to provide embedded business and economic decision support across key product surfaces at Phantom.
Requirements
- Serve as the business counterpart for economically material product questions.
- Quantify expected ROI, unit economics, and tradeoffs to help Product make faster, higher-confidence decisions.
- Produce decision-ready recommendations that clarify options and implications.
- Evaluate incentive and growth spend using payback, LTV, and ROI analysis to inform investment decisions.
- Partner with Product, Data, and Finance to assess fees, take-rates, and pricing changes and their impact on growth, revenue, and user experience.
- Apply an 80/20 mindset, prioritizing speed, impact, and decision clarity over exhaustive analysis.
- Build lightweight, repeatable frameworks that scale decision-making across teams.
- Act as connective tissue across EPD and Operations/Finance for financially material decisions.
Benefits
- Competitive salary and equity
- Performance bonus program
- Comprehensive insurance (medical/dental/vision)
- Stipend for ideal remote set-up
- Flexible hours and supportive remote environment
- Unlimited vacation
- 401(k) retirement plan
- Monthly wellness benefit
- Weekly meal benefit
- Global off-sites
