Payscale's Customer Success team helps our customers utilize our products, services, and data to develop better pay strategies for their organizations. As a Digital Customer Success Manager, you will work with our largest and highest volume customer base to drive product adoption and value realization.
Requirements
- Experience in Customer Success, Account Management, or Customer Support
- Strong communication, negotiation, and de-escalation skills
- Familiarity with CRM and Customer Success systems like Salesforce and Gainsight
Benefits
- Paid Philippine Regular holidays + 1 additional Payscale holiday (Global Mental Health Day)
- 15 paid days of additional leave, credited up front upon regularization and refreshed annually
- Maxicare coverage +1 dependent
- Fixed work schedule, Monday through Friday 10pm-7am Manila
- Company sponsored volunteer hours
- Monthly company All Hands meetings
- Regular opportunities for executive leadership exposure
- Access to continued learning & development opportunities
- Our commitment to a continuous feedback culture
- A growing network of Employee Resource Groups
