Manager, Technical Support

At the heart of Payroc is a philosophy that transcends simple transaction processing: a belief that business is personal. Founded in 2003, the company has grown from a local Chicago-area startup into a global payments powerhouse, yet it remains steadfastly committed to a 'people-first' culture. This ethos, deeply embedded in their DNA, drives every interaction, whether with a merchant, a sales partner, or a team member. Payroc refers to its employees as 'Roc-stars,' a testament to the value they place on individual contribution and the collective energy of their workforce. The company fosters an environment where listening comes first, encouraging open collaboration and the sharing of diverse perspectives to solve complex challenges in the payments landscape.

Payroc's culture is built on a foundation of 'Positive Mental Attitude' and 'Grit,' empowering employees to embrace change and overcome adversity with resilience. They champion a spirit of ownership where team members are encouraged to 'Be a Boss'—stepping up to seize opportunities and take accountability for their impact. This dynamic environment is supported by a commitment to integrity, ensuring that they always 'Do What's Right' even when no one is looking. By combining this strong ethical framework with a passion for innovation and service, Payroc creates a workplace where enthusiasm is contagious, and relationships are prioritized above all else. Their mission is not just to provide payment technology, but to build a world-class partner community through empowerment, clarity, and unwavering support.