Director of Logistics & Fulfillment

COMPANY OVERVIEW

Pangaea creates and grows digitally native brands on a global scale. Our two brands are Lumin and Meridian, both in the personal care space. Our goal is to create iconic, disruptive, and culture impacting brands that attract communities of brand lovers across borders. Since our launch in 2018, we’ve sold our products in 50 different countries and have grown to over 50 employees and contractors across several locations in the world!

ABOUT US

We are a group of individuals who strive to live out the four values in our behaviors, decisions and actions. We are equally passionate about growing a community for each of our brands as we are for building our internal community of Pangaeans. As Pangaeans, we can’t think of a better place to make a difference in our customers’ journeys of self-care and in our colleagues’ paths to success. We go out of our way to lift each other up, recognize the diverse talents that each person brings to our community and perpetuate a sense of belonging for all.

OUR VALUES

• Passion: We are mentally and emotionally connected and committed to our work. We are willing to put in the work today, knowing that this will position us for the most success tomorrow and beyond. We are invested in and passionate about Pangaea, its people and its mission.
• Innovation: We research, think critically and explore new possibilities and approaches to problems. We are intentionally curious and strive to obtain innovative recipes for success. By seeking new and creative ways to do things, we believe that we will be able to achieve our mission at unprecedented speed and scale.
• Push the Limits: Pangaea embraces a “yes we can” culture. We work towards our mission no matter how hard it gets or how long it takes. We are equally tenacious as we are relentless and we do what it takes to win as a team.
• Prioritization: Conscious prioritization is essential to our success. We tend to prioritize decision-making that may lead to sustainable business outcomes. We make calculated bets and focus on fewer, greater initiatives that will result in the greatest value for Pangaea, our customers and our teammates.

THE ROLE

Pangaea is hiring a strategic and hands-on Director of Logistics & Fulfillment! This person will oversee the end-to-end logistics and global 3PL operations including bulk ocean and air freight movements from our suppliers in Asia, transfer freight between warehouses, and overall fulfillment operations across all sales channels - all for our two award-winning brands. As a member of the Operations Leadership team, you will have the opportunity to manage, guide and mentor two direct reports and will partner closely with Procurement, Sourcing, Supply Chain Planning and the Finance team. The ultimate responsibility of this role is to ensure on-time and cost effective delivery across our end-to-end supply chain.

KEY RESPONSIBILITIES

• Strategically plan and manage global freight transportation programs through vendors and 3rd party transportation service providers and optimize carrier and mode selection to effectively manage spend, quality, and service
• Analyze and optimize quotes, manage, and audit contractual agreement with providers for performance improvement opportunities and cost efficiencies (Cost per TEU, On Time Delivery %, etc.)
• Communicate with distribution centers to ensure accurate receipt of inventory as described on purchase orders and packing lists and maintain accurate inventory records at all times
• Maintain accurate information and reports for all inbound and outbound freight shipments across multiple systems
• Manage Fulfillment Operations across our global network of 3PL’s in the US, AU, NL, UK, and AE to support all sales channels which include Retail, Distribution, Amazon FBA and the DTC websites
• Negotiate and maintain high service levels and cost efficiency with our 3PL partners
• Manage a team of two operators to support internal and external stakeholders
• Work closely with Finance to ensure accuracy of Netsuite transactions and inventory

MINIMUM REQUIREMENTS

• 5 to 7+ years of progressive operations experience, specifically in warehouse/3PL and global logistics environments
• Bachelor’s in Business Administration or related field
• Proficiency in Microsoft Excel/Google Sheets and Netsuite (or equivalent ERP)
• Experience managing and compiling budgets
• Exceptional communication and problem-solving skills
• Technical analytical skills such as SQL, Python a plus!

COMPENSATION AND BENEFITS

The reasonably estimated annual base salary for this role ranges from $120,000.00 to $145,000.00 and will include variable compensation. Actual compensation is based on factors such as the candidate's job-related knowledge, skills, qualifications, experience and location. Details of participation in benefit plans will be provided if an employee receives an offer of employment.

Additionally, our goal is to provide Pangaeans with an excellent benefits experience that enhances their physical, mental and financial health and well being. These benefits are thoughtfully designed and curated to ensure that our employees are fully equipped to succeed in their work and personal lives. Some benefits include:

• Health insurance: Pangaea offers medical, dental, and vision insurance plans. Out of three amazing medical plans, we cover 100% for the first plan for employees and 90% of the monthly premium for two higher coverage plans. We also provide 75% of the monthly premium for family coverage.
• 401(k) matching: After a 3-month waiting period, Pangaea will match up to 4% of the employee's elected contribution to their retirement plan.
• Time off: Pangaea recognizes 14 paid holidays per year. We also have 6 additional “Pangaea Fridays” throughout the year where employees can get a head start on their weekend and take the whole day off. Lastly, we have a flexible time off policy and trust our employees to take vacation when they need it!
• Staff discount: All staff members are given $100 of credit per month to use on Pangaea products so that they can try, own (and love!) all the products we sell.

Please note that some benefits vary by country and are subject to change.