India onlyReporting to Project Manager - Licensing
Overview
The ideal candidate for this position will be instrumental in the publication of licensing books and videos, taking the lead in ensuring that all production processes necessary to package the title meet the highest standards. This role involves close collaboration with internal staff to deliver publication assets according to the project plan, ensuring they meet the defined quality criteria. The candidate will also play a pivotal role in keeping the catalog up to date, supporting the implementation of strategies to ensure its relevancy and accuracy, while promptly flagging any discrepancies or concerns to the appropriate stakeholders.
About Packt
Packt is a leading publisher of technical learning content with the ability to publish books on new and emerging tech faster than any other publisher in the world. We believe that software has a deep impact on the world, and that software runs on knowledge. Our mission is to increase the shared value of deep tech knowledge. We are tech content engineers and we work with some of the most interesting technical minds and ground-breaking creators on the planet. For more details, see www.packt.com
Key Responsibilities
- Coordinate with internal teams to ensure the seamless delivery of publication assets as outlined in the project plan, maintaining a focus on top-notch quality throughout the process.
- Perform thorough quality checks on the published catalogue to guarantee excellence, and proactively identify and address any issues that may arise, communicating effectively with relevant stakeholders.
- Assist Senior Editors in addressing customer inquiries and concerns, demonstrating a commitment to delivering exceptional service and satisfaction.
- Maintain accurate metadata for products by meticulously capturing and updating information in internal systems, ensuring consistency and reliability.
- Provide support as directed on processing and publication of post-publication corrections, alongside reporting, and advising on workflows.
- Provide on the job training and support as required and provide feedback.
- Identify quality issues, take appropriate action, and feedback errors to the relevant teams to help improve the quality of content and service provided.
Knowledge, skills, and experience
- General understanding of technical concepts, software development, and current industry trends
- 2+ years of experience with course content building and course reviewing
- Knowledge of transcript creation and awareness of transcript quality is required
- Strong attention to detail and a commitment to maintaining high standards of quality.
- Strong project and time management skills
- Excellent organizational, multitasking, and communication skills, with the ability to collaborate effectively in and across teams.
- Must be a team player and problem solver.
- Ability to give effective feedback so that project outcomes are reached.
- A professional with ambition and a business focus to be results driven.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
- Must be proficient with Microsoft Office 365 (Word, Excel, PowerPoint, Teams, Outlook, etc.), Adobe Acrobat, and other tools required in an online environment.
- An understanding of GitHub to be able to spot check code to be able to publish learning materials and code files.
- Must have remote office setup (decent internet connection with bandwidth suitable to download large files quickly; example: 100mpbs connection)
Why work at Packt?
We recognize how important our people are and acknowledge and support the things that are important to them. We focus on the full team member's experience. We aim to create a positive working environment that supports personal and collective development – where our people can not only grow their skill sets, continuously challenge themselves, and develop their careers, but also work together as a team and with our customers.
We try to achieve this by:
- Ensuring a positive working environment for all team members, supportive of flexible and remote work.
- Supporting individual development through growth opportunities and internal mobility.
- Encouraging social collaboration within teams and communities and knowledge-sharing.
- Fostering a culture that supports a healthy work-life balance.
We seek to achieve this by:
- Providing a broad range of benefits and initiatives.
- Advocating a healthy lifestyle where wellbeing is seen as an essential responsibility.
- Celebrating success stories and encouraging peer-to-peer recognition.
- Fostering a culture of self-development.
- Providing a work environment where the best idea wins, and challenge is encouraged.
Benefits
You will also have access to a range of flexible benefits that are designed to help you make the most of your time with us.
- Bonus scheme
- 25 days’ holiday (plus bank holidays)
- Flexible hours: choose how, when and where you work
