Sr. Product Manager, Telecom Services

Job Description:

As a Sr. Product Manager, Telecom Services at OXIO, you will play a crucial role in enhancing and evolving our core B2B API/UI product, BrandVNO. You will be responsible for overseeing the delivery of new features and improvements that directly impact the user experience and enable our customers to take full advantage of our innovative telecom stack. In this role, you will collaborate closely with cross-functional teams, including other Product Managers, to ensure alignment with broader company goals and initiatives. You will manage and prioritize the product roadmap, balancing company objectives, customer feedback, user research, and engineering feasibility to deliver impactful solutions. Your primary focus will be on creating a modern, seamless experience for our customers and their end users, ensuring that BrandVNO aligns with the evolving expectations of today’s competitive SaaS landscape.

Key Responsibilities:

• Define and prioritize product features and requirements based on strategic initiatives, customer needs and market analysis

• Collaborate with Engineering counterparts and lead cross-functional teams (engineering, design, QA) to deliver products on time and within budget as well as drive product adoption and success

• Collaborate with Product Designers to conduct user research, analyze market trends, and gather feedback to inform product decisions

• Create detailed product documentation, including user stories, requirements, and acceptance criteria

• Monitor product performance and KPIs, making data-driven adjustments and improvements

• Act as the primary point of contact for product-related inquiries and decisions

Key Qualifications:

• 8+ years of software Product Management experience in and around the telecom industry

• Experience in integrating SaaS platforms with telecom network infrastructure and core network functions

• Ability to manage and optimize the interaction between product features (e.g., mobility plans) and underlying network systems to ensure seamless service delivery

• Proficiency in managing the end-to-end lifecycle of telecom services, from provisioning and activation through to billing and service discontinuation

• Familiarity with OSS/BSS systems for service delivery and customer management, and understanding of OCS for real-time usage-based billing and network policy enforcement.

• Exceptional oral and written communication skills as well as proven ability to work with cross-functional stakeholders

• Technical depth to collaborate effectively with Engineering teams & Design teams

• Understanding of product management principles and methodologies (e.g., Agile/Scrum, prioritization exercises)

• Proficiency with product & project management tools (e.g., Jira, Asana, Figma, etc.)

• Experience in B2B product management, with experience in the telecommunications industry a must