Cloud Delivery Engineer

Be an authority on Oracle’s customer cloud journey! The Cloud Delivery Engineer is a hands-on role focused on assisting Oracle customers in implementing best practices to enhance the value of Oracle Products and Oracle Cloud.

Client advocate that provides product expertise and translates their needs into integrated solutions.

Responsible for translating the client’s business needs into specific systems, applications or process designs for very large complex IT solutions and integrating architecture. Acts as an advocate for the client, as the ultimate authority on the architecture designed to address client business problems. Provides direction for design activities.

Acknowledged authority within the Corporation. Provides leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology.

The Cloud Delivery Engineer is responsible for ACS customer service solutions for private and public multi cloud technologies including Infrastructure, Networks, IaaS, PaaS and Middleware, Database (DBaaS) and Applications(SaaS). Service solutions include Systems Management, Backup&Recovery, High availability, Disaster Recovery and Security. The Cloud Delivery Engineer has a solution-oriented attitude and understands the Customer Business and industry requirements to derive the best service solution for provisioning and operations.

Key Responsibilities:

• Drive the deployment of the customers’ workloads to Oracle Cloud by providing deployment guidance, supporting development of the customers’ cloud adoption model, and providing appropriate recommendations to overcome blockers.
• Provide hands-on assistance to Oracle’s Top Tier customers in design, implementation and rollout out of Oracle and allied products to meet business needs
• Accelerate consumption in high potential customer accounts by providing deep technical expertise. Lead deployment of projects, creation and delivery of technical content, with a dedicated focus on Oracle cloud services, and lift and shift of customer workloads from OnPrem to Oracle Cloud.
• In this role one will engage with a wide cross section of internal and external partners – development, support, Oracle consulting services, and third-party partners to drive Oracle Cloud adoption efforts.
• Management of large and complex service solution in a large enterprise or service provider
• Positive, resilient and creative attitude in front of challenging situation.
• Open/agile approach
• Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the customer organization
• Ability to convey complex information in a succinct and easily digestible manner.
• Quickly grasp new or emerging technologies and their fit within customer’s strategy.
• Understanding of ACS Cloud Service Portfolio

Preferred Technical Skills and Experience:

• 10+ years of work experience in any combination of engineering, product management and consulting with increasing responsibilities, with at least 5+ years as Cloud Architect with whole stack expertise.
• Overall good knowledge of Oracles private, hybrid and public cloud solutions
• Hands on skills administrating and implementing multi-tenant applications, Big Data, Databases (NoSQL and SQL)
• Knowledge and understanding of all aspects tuning, software configuration, memory usage, data access, data manipulation, SQL, and physical storage.
• Install, implement and use open source software like Grafana/Prometheus for enterprise wide deployments
• Understanding of systems, network, storage, identity and web technologies
• Knowledge and use of REST APIs
• Analysis of cloud strategies, design and development of tools for Oracle Public Cloud
• Proven ability in performing rapid assessments of clients’ internal technology landscape and targeting use cases and deployment targets for Public Cloud technology.
• Ability to on-board seed systems onto Public Cloud and provide guidance in the platform evaluation.
• Hands-on experience with OCI and at least one other cloud (AWS, Azure, GCP)
• Understanding of Data structures and algorithms
• Proficiency in shell scripting, Python and either Java or C++
• Conversant with containers and DevOps paradigm
• Exposure to Oracle Database and Applications - e-business suite, PeopleSoft, JDEdwards and configuration experience preferred.
• Exposure to Oracle Middleware Experience – weblogic server, coherence, SOA, IDM preferred.
• 3+ years of experience in design and implementation of Oracle products in Oracle or other 3rd party clouds desired.
• Two full cycle implementations of Cloud desired

Professional Skills

• Proactive communication using the appropriate content and distribution.
• Displays a professional image in front of the customer. Able to convince customers and others to own point of view. Acts as a trusted advisor (a source of truth) to the customer
• Proactively works towards objectives and goals, delivering expected and agreed results within given deadlines. Checks progress of work against targets and takes appropriate action to keep on course. Ensures start and end points and achievements are clearly defined to reduce uncertainty
• Shows concern for the quality, standards and accuracy of own work
• Breaks down complex problems/issues to determine suitability and makes appropriate assessments and recommendations
• Thinks creatively and is creative with solutions
• Proactively takes ownership of tasks and challenges and sees them through
• Asserts authority when occasion/situation demands
• Ability to be a technical team leader. Coaches team members in relevant skills. Finds ways to recognize the contributions of others in the team.
• Delegates appropriate tasks and monitors progress.
• Behaves with integrity, and acts as an ambassador for Oracle at all times.
• Strives to build effective interpersonal relationships with colleagues, third parties and customers.
• Ability to travel up to 60% to customer locations and internal sessions
• BS or MS in computer science or engineering from a reputed university

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC5

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