We're seeking a Customer Success Lead to help build and scale the Customer Success function from the ground up, partnering with the Head of Customer Success & Support to define how Numeral manages onboarding, adoption, retention, renewals, and customer health at scale.
Requirements
- Build the Customer Success Function
- Own Customer Relationship
- Drive Metrics
- Create Scalable Systems & Processes
- Partner Cross-Functionally
- Leverage AI & Automation
Benefits
- Competitive compensation
- Meaningful equity
- Significant growth opportunity
