Eligibility Processor -Remote (52)

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people andhelping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA's Client is seeking an Eligibility Process Resource to be responsible for:

• Scrubbing, Researching/validating, Data entry and of provider contract records
• Updating status in the customer systems
• Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading.
• Retrieves and enters data from computer/web-based systems, files and other documents.
• Analyzes information collected to identify potential problems and discrepancies.
• Ensuring accurate and timely completion of transactions to meet or exceed client SLA's (Service Level Agreements).
• Applying Healthcare and Insurance domain knowledge, theoretical concepts, etc. to undertake problem solving.
• Identifying and resolving both routine and non-routine problems or escalation to more proficient team members.
• Monitoring of e-mail box and sending responses to inquiries

Required Skills for this role include:

• 1+ year(s) of experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work.
• 1+ year(s) of experience in a professional/office related environment (i.e. office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts.
• 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools.
• An education level of at least a high school diploma or GED

Preferences:

• Ability to communicate (oral/written) effectively in a professional/office setting
• Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills.
• Time management skills that require the ability to cope with a complex, changing environment.
• Knowledge of AS400, Windows based systems, Excel Spreadsheets, following SOPs (Standard operating Procedures)

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

NTT DATA is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting range for this remote role is $17 Hourly. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.