IT Trainer I

The Role

The Electronic Health Record (EHR) IT Trainer I plans and designs learning experiences and uses expertise in communities of practice, action learning and Epic to deliver core curriculum training, Epic seasonal releaseandenhancementtraining,andadditionaltrainingworkshops,programsandservicesthroughout the enterprise. Design and training is based upon identified needs at both the group and system level, aligned with the organization’s strategic goals, quality measures, and patient experience. Identifies opportunities to effectively integrate training within the flow of work which results in positive and measurable clinical & business impacts. Proposes innovative learning solutions, pilots, and implements approved innovations. Manages medium to large scale projects/programs that have high visibility.

Nordic,repeatBestinKLASITServicesFirmandsolelyservingthehealthcareindustry,strivestoempower healthcareproviderstoleveragetechnologyandtorealizedigitaltransformation.AllNordicstaffembrace Nordic’s maxims and mission to serve our customers who care so well for us.

Key Responsibilities

• Achieve necessary certifications and follow learning paths to ensure ongoing growth.

• Abilitytoworkcollaborativelyinamatrixteam,engagingandinteractinginapositivemanner, retaining flexibility and maintaining composure under pressure, acute attention to detail and accuracy.

• Ability to work independently with limited manager supervision.

• Managesmallertraining-ledprojects,learningbasicproject management taskssuchasscheduling meetings, and taking meeting minutes.

• Create and maintain original learning products and design solutions for the EHR integrated with clinical,operational,andidentifiedbusinessstrategiesthatfocusonimprovingthequalityofthe patient experience.

• Evaluate and modify current learning products.

• Design and conducts need assessments.

• Createinstructorlessonplans,enduserguidesandotherparticipantmaterialstosupport successful training sessions and system enhancements.

• Deliver a variety of training programs to different levels of employees, including I&T leadership teams, and Epic users.

• Delivers learning experiences in classroom and virtual/blended environments to meet customer needs.

• Plan and perform administrative functions related to training.

• Partnerswith clinical andoperational leadershipinidentifyinglearningneeds anddesigns solutions to meet emerging learning requirements.

• Build and maintain relationships with clients, both internal and external

• Review evaluative data and identify and enact recommendations for improvement.

• Collaborates with the Culture & Learning team for development and distribution of integrated eLearning content.

• CollaborateswithEHRSupervisor,TrainingEnvironments,toensurepropertrainingenvironment build and use.

• Demonstrates Core Cultural Behaviors

Skills and Experience