United Kingdom onlyAbout Nintex:
At Nintex, we are transforming the way people work, everywhere.
As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.
Working in Sales:
For the Nintex sales organization, the success of our customers and partners is at the center of everything we do. Our dynamic and vibrant team is highly motivated and ambitious, always driven to crush our numbers while having fun. Here, you’ll be a part of a supportive and energetic environment that values your expertise and dedication. We’re seeking experienced sales professionals that are not only driven to succeed but align with our values and culture.
About the role:
The Renewals Manager supports the renewal process and ensures customer success. You will manage the renewals team for your assigned region, providing on-going support and enablement and grow the team to success. You will be responsible for running a program related to upsell and passing leads across to Account Management or any other suitable position.
Your contribution will be:
- Daily Management of Renewals within your Region. A champion to develop and mentor the team, providing development and support to the renewal specialist role. Work with individual renewal specialists on account planning, quarterly check ins, development plans and renewal strategy for Diamond and Gold accounts. Ensure renewal specialists have the ability to talk through the entirety of Nintex product portfolio.
- Contract Renewals. You will be responsible for the timely renewal of all contract renewals allocated in your region. This involves working directly with customers and partners to ensure timely and accurate execution and Management of ‘Low Adoption’ and ‘At Risk’ programmes.
- Cultivate Partnerships within the organisation. Ensure proper partnership with sales, customer success, operations, and legal teams to meet KPI’s.
- Customer and Partner Communication. You will ensure Salesforce is kept updated for your region. Every conversation is captured, and all opportunities reflect accurately.
- Customer Success. You will actively seek opportunities for upselling and cross selling. You will work with the sales team to ensure overall sales growth by Identifying and developing new opportunities for expansion across the customer’s business.
To be successful, we think you need:
- Bachelor’s degree in computer science
- Experience in SharePoint and MS SQL Server.
What’s in it for you?
Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is remote, with intentional opportunities to collaborate and connect with your colleagues both async and in person
While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including
- Global Gratitude and Recharge Days
- Flexible, paid time off policy
- Employee wellness programs and counseling resources
- Meaningful peer recognition and awards
- Paid parental leave
- Invention/patenting assistance
- Community impact, paid volunteer time, and opportunities
- Intercultural learning and celebration
- Multiple tools through which to learn and grow, and an incredible global community
View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.
United States
Malaysia only
