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NexthinkNE

Sales Engineer SLED

Nexthink is a global leader in digital employee experience (DEX) management software, providing IT teams with tools for real-time analytics, automation, and employee feedback to optimize the digital workplace.

Nexthink

Employee count: 1001-5000

United States only

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To support the growth of the Nexthink business, we are looking to expand our Solution Consulting team to include additional resources in North America.

The focus of the Solution Consulting organization is on creating and delivering innovative value propositions to executive audiences within enterprise accounts by matching technical capabilities to business outcomes.

The primary purpose of the role is to support the sales organization in the local territory to achieve its revenue goals by providing presales support for new and existing customers.

Working as a key player within the territory, the Solution Consultant is expected to work collaboratively with the Sales, Professional Services, and Partner teams to understand sales and business priorities and to align their activity with the needs of the local business.

Key elements and responsibilities are described below:

The role:

  • Become a Nexthink SME and thought leader, both internally and externally, to drive the business value of the Nexthink Platform.
  • Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
  • Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates business outcome.
  • Work with multiple stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value. This requires strong account management capability as well as a passion and enthusiasm for introducing disruptive technology.
  • Supported and led large-scale enterprise transactions as a solution consultant by using industry knowledge and understanding to move deals forward.
  • Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues.
  • Participate as a speaker in key company events and other marketing-related activities.
  • Become a thought leader both internally and externally, evangelizing on Nexthink and driving business value.
  • This is a field-based role and requires domestic travel to Client sites in the West Region and occasional travel to other Nexthink sites within the USA and internationally.
  • You will have extensive experience 5+ in a presales or technical consulting role, ideally selling SaaS/Cloud-based solutions.
  • Proven experience of working with a sales organization and a track record of successful meeting or exceeding assigned revenue goals.
  • Proven experience as a key technical resource leading the introduction of a new technology into a new market.
  • Experience of one or more of the following areas:
  1. Workplace, End User or Desktop Services and management of these
  2. Digital Experience Monitoring or similar end-user experience-driven functions
  3. Cloud, Win10, O365 and other Migration-, Release- or Change related projects
  4. The ITIL framework, Service Lifecycle and other quality of service-related disciplines
  5. Security, Governance, Risk or Compliance related disciplines
  • Demonstrated skills in complex solutions environments
  • Superior business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectives.
  • An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed
  • Technologically savvy and able to learn Nexthink products and services, technologies and business
  • Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives
  • Team player, able to thrive on finding solutions in a dynamic work environment

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

  • 💼 Competitive compensation package.
  • 🩺 Health insurance coverage for you and eligible dependents, including dental, vision, and alternative medicine options, with 100% coverage of healthcare premiums.
  • 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer) plus 3 company-paid volunteer days.
  • 🏡 Hybrid work model.
  • 📚 Free access to professional training platforms to explore your interests and enhance your skills, ensuring continuous growth and success in your role.
  • 🍼 Family benefits, including 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months, and 6 weeks of fully paid leave for secondary caregivers.
  • 🤸 Up to $150 USD/year for gym membership reimbursement, supporting your journey towards a balanced and healthy lifestyle.
  • 📣  Bonuses for referring successful hires after three months of continuous employment.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.

In addition, we offer:

  • 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • 📚 Free access to professional training platforms to explore your interests and enhance your skills.
  • 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customersto provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Nexthink

Learn more about Nexthink and their company culture.

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Nexthink's journey began in 2004, born from an advanced artificial intelligence research project at the École Polytechnique Fédérale de Lausanne (EPFL) in Switzerland. The founders, Pedro Bados, Vincent Bieri, and Patrick Hertzog, envisioned a way to revolutionize how enterprises manage and optimize their digital workplaces. The initial spark of inspiration reportedly came when an IT head from a renowned watch manufacturer recognized the groundbreaking potential of their research and encouraged them to transform it into a commercial product. This pivotal moment led to the creation of Nexthink, and just two years later, that same watch manufacturer became their very first client.

From these innovative beginnings, Nexthink embarked on a mission to provide IT leaders with unprecedented insights into employees' daily technology experiences at the device level. The company focused on shifting IT from reactive problem-solving to proactive optimization. This user-centric approach, combining real-time analytics, automation, and employee feedback, set Nexthink apart. Over the years, Nexthink has experienced significant growth, expanding its global presence with offices worldwide, including dual headquarters in Lausanne, Switzerland, and Boston, Massachusetts. The company has continuously innovated, introducing new features and technologies to enhance end-user experience and workplace productivity. This commitment to innovation and customer success has solidified Nexthink's position as a leader in the digital employee experience (DEX) management category, a category they are credited with inventing. Today, Nexthink serves over 1,100 customers, impacting the digital experiences of more than 15 million employees globally. Their platform empowers IT teams to see, diagnose, and fix issues at scale, often before employees even notice a problem, ultimately aiming to delight people at work.

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Nexthink hiring Sales Engineer SLED • Remote (Work from Home) | Himalayas