NewRocket is hiring a ServiceNow Senior Software Engineer to lead a team of Software Engineers in developing customizations and project professional services for customers. The role involves implementing GenAI and AI-driven solutions on the ServiceNow platform, collaborating with stakeholders, and managing full SDLC activities.
Requirements
- 3–8 years of ServiceNow development experience across multiple modules (ITSM, ITOM, CSM, HRSD)
- Hands-on experience with ServiceNow AI/GenAI features (Virtual Agent, Predictive Intelligence, Performance Analytics, Now Assist)
- Strong ServiceNow scripting skills (Business Rules, Client Scripts, Script Includes, UI Builder, Scripted REST APIs)
- Experience with enterprise integrations, data extraction, and automated workflows
- Proven experience with CMDB, Discovery, ITSM, Service Catalog, and Workflow Automation
Benefits
- Official ServiceNow training
- Support and guidance to get up to speed on projects
- Opportunity to achieve multiple certifications
- Inclusive and diverse workplace
- Equal opportunity workplace and affirmative action employer
