ServiceNow Senior Software Engineer - CSM/FSM

NewRocket, a global, full-service Elite ServiceNow partner, is hiring a ServiceNow Senior Software Engineer CSM/FSM to join their award-winning Customer team. The role involves developing customer applications for Work Order management, scheduling and dispatch, and collaborating with stakeholders to identify key functionality within custom ServiceNow instance.

Requirements

• Experience with FSM, CSM, & Integrations in ServiceNow
• Comprehension of, and the ability to communicate and implement FSM, CSM & Integrations solutions
• Ability to develop interfaces for each user audience depending on custom application models or Service Portals
• Experience developing integrated logic and functional components to interface with ServiceNow internal services and APIs (via REST)
• Service-oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc.)
• Understand Credential less and Credential based Discovery
• Install, configure, and integrate software products from ServiceNow FSM with a focus on the discovery, service mapping, certification management, Service Graph Connectors and Multisource CMDB
• Ability to prevent duplicate Cis with CI identifiers
• Extend Horizontal Discovery with custom Infrastructure Patterns and Application Patterns
• Knowledge and ability to configure, manage and maintain MID servers
• Proficient in working with command line console for Service Mapping
• Ability to work with and migrate patterns between Environments for Service Mapping
• Proficient in configuring Identification Rules for Service Mapping
• Ability and knowledge in Discovery of multi-tier services including advance pattern configuration for Service Mapping

Benefits

• Diverse and inclusive workplace
• Equal opportunity workplace and affirmative action employer
• Committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status