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Newfold DigitalND

Senior Software Engineer - AI

At Newfold Digital, we are passionate about building lasting relationships with our customers and empowering them to succeed online.

Newfold Digital

Employee count: 1001-5000

Canada only

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Who we are.

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.

What you’ll do & how you’ll make your mark .

  • Design & scale async REST/WebSocket APIs with Python 3.11+ + FastAPI, using dependency-injection, type hints, and clean vertical-slice architecture.
  • Implement multi-agent workflows with Semantic Kernel (handoff, sequential, concurrent) to route traffic among specialised LLM agents.
  • Integrate LLM providers (OpenAI GPT-4.1/mini, Google Gemini 2.5 Flash) behind a provider-agnostic layer for A/B and cost-aware routing.
  • Deliver Retrieval-Augmented Generation with vector stores such as Azure AI Search, pgvector, or Chroma.
  • Expose tool-using agents via OpenAI Assistants (Code-Interpreter) for data-analysis / file-manipulation tasks.
  • Evolve schemas with SQLModel / SQLAlchemy 2 & Alembic; tune Postgres for high concurrency async access.
  • Maintain robust CI/CD (Bitbucket Jenkins) that lint, type-check, test, package (Docker), and deploy.
  • Instrument services with structlog JSON logs, OpenTelemetry traces, and cost/latency metrics; hold p95 < 100 ms.
  • Champion AI-assisted development (GitHub Copilot, Cursor) and share pragmatic problem-solving practices with the team.

Who you are & what you’ll need to succeed. 

  • 5 + yrs building production APIs in Python; 2 + yrs with FastAPI (or similar async stack).
  • Deep knowledge of async I/O, Pydantic v2, DI, and observability.
  • Hands-on with Semantic Kernel or comparable agent frameworks.
  • Practical RAG implementations using Azure AI Search, pgvector, or Chroma.
  • Strong Postgres skills, including SQLModel/SQLAlchemy 2 and Alembic migrations.
  • Proven integrations or Side Projects with LLM APIs (OpenAI, Gemini) and structured-output design.
  • Dependency management via Poetry and virtual-env isolation.
  • End-to-end CI/CD ownership (build → scan → test → deploy).
  • Excellent analytical and problem-solving ability.
  • Remote work readiness with daily overlap of at least 09:00 – 13:00 EST.

Nice to have.

  • Event/message queues (RabbitMQ, Azure Service Bus, Kafka).
  • Observability stacks (Grafana, LangFuse) for LLM cost governance.

Join us to build the agent-powered backbone of our AI platform—robust, model agnostic, and ready for millions of users.

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

About the job

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Posted on

Job type

Full Time

Experience level

Experience

5 years minimum

Location requirements

Hiring timezones

Canada +/- 0 hours

About Newfold Digital

Learn more about Newfold Digital and their company culture.

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At Newfold Digital, we are passionate about building lasting relationships with our customers and empowering them to succeed online. As a leading web presence solutions provider, we serve millions of small-to-medium businesses globally, ensuring they have the tools, resources, and assistance they need to thrive in the digital landscape. Through our expansive portfolio of brands—including Bluehost, HostGator, Web.com, and Network Solutions—we offer a comprehensive range of services from domain registrations and web hosting to website design and online marketing tools.

Our mission is to power the success of our customers wherever they are on their journey, fostering strong partnerships through customized support that meets their unique needs. We pride ourselves on delivering results that bring real value to businesses of all sizes. We also understand the importance of collaboration; our values reflect our commitment to teamwork, continuous learning, and supporting one another. We strive to create inclusive spaces for innovative ideas that empower our team and customers alike, helping them achieve their online goals with maximum efficiency.

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Newfold Digital

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