India onlyJoin New Era Technology, where People First is at the heart of everything we do. We're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
Requirements
- Bachelor’s degree in business, Information Technology, or a related field.
- 10+ years of experience in project management, specifically focused on CRM & CX initiatives.
- Strong knowledge of CRM systems and customer journey mapping.
- Familiarity with CX metrics/tools like NPS, CSAT, Voice of Customer (VoC).
- Proven ability to lead cross-functional teams in complex environments.
- Proficiency in both Agile and Waterfall methodologies.
- Excellent leadership, communication, and stakeholder management skills.
Benefits
- Competitive benefits
- Access to continuous training
- Team-oriented culture that prioritizes personal and professional development
United States
