Philippines onlyJoin New Era Technology, where People First is at the heart of everything we do. We are seeking a Change Management Specialist who will support a large team of network engineers and technical project managers driving a large network technology refresh program for a major global bank.
Requirements
- Support engineers with submitting changes in Service Now, checking for proper templates and detail
- Track changes through the entire lifecycle, ensuring they progress per project schedule
- Assist in securing change approvals
- Follow-up with task owners for timely completion and closure
- Monitor SLA compliance for all change activity
- Report and escalate risk and issues to Project Managers
- Attend CAB calls and track follow-up actions to closure on behalf of the program
- Organize and/or chair internal change calls
- Support wider in other areas as needed such as updating and monitoring JIRA updates
- Support Project Managers as needed for updating project documentation, tracking open issues, and equipment shipments when required
Benefits
- Work flexibility (Permanent WFH Set Up)
- Non-taxable allowance
- Day 1 HMO + 1 free dependent
- Sunlife Group Insurance
- Health and Wellness Reimbursement Benefits
- Company Salary Loans
- Government contributions
- Assistance with government loan payments
- 13th month pay
- Holiday pay (for hours worked on holidays)
- Mandated Leaves
- Work equipment provided
United States
AU, CA + 3 more
India only
AR, CO + 4 more
AS, AU + 51 more