Senior Software Test Engineer

What You’ll Do

NetDocuments is seeking a Senior Software Test Engineer to help shape the future of our next-generation, AI-powered document management platform. In this role, you’ll take ownership of the quality strategy and test architecture for our cloud-native, event-driven systems. You’ll design and implement reliable automation across UI, API, and data pipelines, while raising the bar on performance, security, and reliability for mission-critical solutions trusted by customers worldwide. Partnering closely with product, design, and engineering leaders, you’ll drive a shift-left approach to quality, improve testability across services, and ensure our AI-driven workflows deliver trustworthy outcomes.

This is a high-impact opportunity to influence how quality is done at scale—whether by advancing data-driven testing practices, mentoring others in modern techniques, or building scalable automation that makes a real difference. If you’re passionate about engineering excellence and want to leave your mark on an industry-leading platform, we’d love to hear from you.

You will:

• Own the quality strategy for key initiatives across frontend, backend, and data pipelines; define test approaches, quality gates, and release criteria for distributed, event-driven systems.

• Design and build robust automation ( TypeScript and C#) for UI (Playwright), API/contract (REST/GraphQL, Pact), and event streams (Kafka-centric validation and consumer tests).

• Implement CI/CD quality gates: parallelized test suites, flaky-test detection, test impact analysis, and fast feedback loops using pipelines and containerized runners.

• Expand non-functional coverage: performance/load (k6/JMeter/Gatling), resiliency/chaos scenarios, reliability SLOs, accessibility (WCAG), and basic security/OWASP checks.

• Build test data and environments: deterministic data sets, mocks and service virtualization (e.g., WireMock), and cloud-native ephemeral environments (AWS, IaC) to increase speed and repeatability.

• Partner across disciplines to design for testability, drive defect prevention, and deliver seamless customer experiences.

• Integrate and validate AI-driven services: establish evaluation datasets, bias/guardrail checks, and offline/online metrics to ensure safe and consistent behavior.

• Level up the team: mentor engineers on testing best practices, code reviews, debugging, and observability-driven testing.

• Operational excellence: instrument tests and systems for telemetry; analyze failures, reduce flakiness, and continuously optimize execution time and coverage.

• Document quality architecture with diagrams, flows, and clear test plans (Miro or similar) to align teams on approach and outcomes.

• Collaborate with Principal/Distinguished Engineers to design highly testable, resilient solutions and evolve our quality platform.

• Contribute to mobile testing where applicable (device farms, cross-platform validation).

• Pitch in as needed to support team and organizational goals.

What You’ll Need to be Successful

• Proven experience: 7+ years in software quality/test engineering (or equivalent software engineering with testing focus) delivering automation and quality outcomes for production systems at scale.

• Leadership background: 2+ years leading test strategy or quality initiatives, mentoring peers, and establishing engineering standards.

• Automation expertise: Advanced skills in at least one OOP language and modern JavaScript/TypeScript; hands-on with Playwright or Cypress (UI), REST/GraphQL testing (Postman/Newman, REST Assured, Pact), and test design patterns.

• Event-driven backend testing: Experience validating service-oriented and event-based architectures (e.g., Kafka), including consumer-driven contracts, idempotency, ordering, and replay scenarios; API and data-pipeline validation.

• Cloud proficiency: Practical experience with AWS services, containers (Docker), CI/CD (e.g., GitHub Actions/Jenkins/CircleCI), and familiarity with IaC concepts (Terraform/CloudFormation) for ephemeral test environments.

• Performance reliability: Comfort with performance profiling, load testing, resiliency/chaos techniques, and observability (logs, metrics, traces) to drive root-cause analysis.

• Quality practices: Strong grasp of the test pyramid, risk-based testing, TDD/BDD, test data management, and measuring quality via meaningful KPIs (e.g., escape rate, flake rate, MTTR).

• Collaboration: Excellent cross-functional communication; able to influence design for testability and drive consensus on quality standards.

• Documentation: Ability to express test strategies and architectures with clear diagrams/flows and articulate trade-offs.

• Adaptability: Comfortable in fast-paced environments, balancing innovation with operational feasibility.

• Nice to have: Mobile testing experience; security testing exposure (OWASP); accessibility tooling; basic ML/AI evaluation techniques.

What You’ll Love About NetDocuments

• The People!

• 90% healthcare premiums company covered

• HSA company contribution

• 401K match at 4% with immediate vesting

• Flexible PTO (typically 3 to 4 weeks a year)

• 10 paid holidays

• Monthly contributions for life activities wellness

• Access to LinkedIn learning with monthly dedicated time to explore

Compensation Transparency

The compensation range for this position is: $111,000 - $125,000

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations.