Partner Solutions Engineer

About Nerdio

At Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments.

We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune.

Created in 2016, Nerdio has always taken a market-leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology.

Today, Nerdio is used in over 50 countries by more than 15,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible.

We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.

About the role

Nerdio is currently recruiting for a Partner Solutions Engineer whose responsibilities will include working within the presales team to recruit, enable and train a select group of business partners.  Nerdio solutions are sold with and through business partners and you will be responsible for supporting and helping a defined set of business partners grow their respective Nerdio resell and managed service businesses.

What you'll do

• Work alongside the Partner Development Manager (PDM) to own the enablement plan for our Partners to help them over-achieve on their resell business objectives and commitments;

• Enable and assist our Partners on the development and delivery of Nerdio product demonstrations to prospective customers and existing customers;

• Enable and assist our Partners in their ability to design, implement and manage Nerdio implementations, ensuring they exceed the requirements of their customers;

• Enable and assist our Partners to provide customer implementation and support during proof of value and evaluations;

• Perform ongoing technical analysis and enablement of the Partners in region to ensure they stay up-to-speed on the latest developments within the Nerdio platform;

• Alongside the PDM, assist and enable the Partners' sales teams with product information, opportunity management and customer calls;

• Be knowledgeable of the Nerdio platform, internal sales tools, methodologies, the marketplace and competitors;

• Be the first point of contact for any Partners that are our strategic managed partners, who may also want and need periodic onsite technical training or workshops via presentations and/or live labs.

Qualifications

• A minimum of 3 years' experience in a sales engineering or technical sales role, preferably within the technology industry and aligned to partners and the channel;

• Strong technical knowledge of Microsoft Azure, cloud computing, virtual desktop infrastructure (VDI), and related technologies;

• Excellent presentation and communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences;

• Experience in delivering technical presentations, demonstrations, and proof-of-value engagements to potential customers;

• Solid understanding of enterprise IT infrastructure, networking, and security principles;

• Strong problem-solving and analytical skills, with the ability to assess customer requirements and recommend appropriate solutions;

• Ability to build strong, long-lasting relationships with peers and C-Suite executives and maintain a high level of customer service at all times;

• Customer-focused mindset with a passion for delivering exceptional service;

• Familiarity with CRM software and other sales enablement tools;

• Ability to work collaboratively within a sales team and engage in effective cross-functional collaboration;

• Self-motivated and able to work independently, with a proactive approach to learning and staying updated on industry trends while constantly looking for ways to improve both product and process;

• Implementation of the best practices and principals of the MEDDPICC process to accelerate the technical validation process;

• Fluency in languages beyond English (Spanish or Portuguese in particular) is a plus.

Benefits and Incentives

• Competitive Base and Incentive Plan
• Stock Options
• Health and Welfare Plans*
• Life and Disability Plans*
• Retirement Plan*
• Unlimited Flexible Paid Time Off, including your birthday off!
• Collaborative Team Culture

* Benefits for international employees, outside the US, vary by country.

Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.