Project Lead, Procurement Digital Experience & Operations

Job Title: Project Lead, Procurement Digital Experience & Operations
Job Location: 100% Remote, Canada

Job Type: T4 Contract

Experience: 6+

Rate: 55 to 60 CAD PH

Role Summary: NearSource is looking for a Project Lead, Procurement Digital Experience & Operations, to drive execution and continuous improvement across enterprise procurement workflows. This role will lead cross-functional initiatives focused on enhancing purchase-to-pay processes, optimizing digital tools, and improving user experience.

The ideal candidate will operate at the intersection of project execution, change management, and system innovation, ensuring seamless delivery of high-impact initiatives in a fast-paced environment.

Key Responsibilities

Change Management & Operations

• Drive the implementation of procurement processes, workflows, and enterprise-wide change initiatives
• Develop training materials, documentation, and enablement resources to support adoption
• Guide internal teams on procurement case management systems and issue resolution workflows
• Support the evolution and optimization of procurement support systems
• Execute internal communication strategies, including training content and enablement assets

Project Management & Execution

• Lead end-to-end execution of procurement and digital experience initiatives
• Define project scope, timelines, success metrics, and delivery plans in alignment with stakeholders
• Identify risks, dependencies, and execution gaps, and drive mitigation strategies
• Manage multiple concurrent initiatives with clear prioritization based on business impact
• Ensure consistent tracking, reporting, and delivery of project milestones

Systems & Continuous Improvement

• Partner with engineering teams to enhance system usability and digital experience
• Translate business requirements into actionable system and process improvements
• Lead user acceptance testing and validation of system enhancements and AI-driven features
• Drive automation-first initiatives leveraging digital tools and AI capabilities
• Analyze KPIs, including resolution time, productivity, and user satisfaction, to inform improvements
• Identify and implement process simplification, digitization, and automation opportunities

Cross-Functional Collaboration

• Build and maintain strong partnerships across procurement, operations, and engineering teams
• Act as a central coordination point to ensure alignment across stakeholders
• Drive prioritization and execution of enhancements that deliver measurable business value

Must-Have Skills

• Strong project execution capabilities in cross-functional enterprise environments
• Proven ability to manage end-to-end project delivery and operational ownership
• Hands-on experience in change management and communications delivery
• Excellent stakeholder management and communication skills
• Strong analytical and problem-solving abilities
• Experience working with digital tools, systems, and automation initiatives
• Ability to manage ambiguity and drive structured execution

Nice-to-Have Skills

• Experience in procurement or purchase-to-pay (P2P) environments
• Familiarity with case management or ticketing systems such as Wolken or similar platforms
• Exposure to generative AI tools and chatbot systems
• Experience with collaboration and workflow tools such as Microsoft Teams, Slack, Airtable, and Miro
• Background in operations, program management, or digital transformation initiatives

Apply now, or share your resume with salary expectations at careers@nearsource.ca. Thank you for considering a career with us! Once you submit your application, our Talent Acquisition team will review your resume thoroughly. If there's a strong match, we'll reach out to discuss your experience, role details, benefits, compensation, and next steps. While we strive for transparency, we may not be able to respond to every applicant due to high volume, but we genuinely appreciate your time and interest.

About NearSource: NearSource Technologies is a trusted partner for future-ready software consulting, enabling Fortune 500 enterprises to accelerate digital transformation. Our global engineering teams build and deploy impactful technology for some of the world's most admired brands, working directly on long-term client initiatives.

Equal Opportunity Statement: NearSource is an equal opportunity employer committed to fostering an inclusive and respectful environment. We celebrate diversity and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or background. Innovation thrives when everyone feels empowered to contribute.