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NavaNA

People Operations Business Partner

Nava PBC is a public benefit corporation that partners with government agencies to build transformative digital services, making public benefits simple, effective, and accessible to all. They emerged from the effort to fix HealthCare.gov and now work on a variety of complex modernization projects for federal, state, and local governments.

Nava

Employee count: 501-1000

Salary: 114k-127k USD

United States only

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About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

Position summary

The People Operations Business Partner supports the Manager of People Operations and their team in developing and executing strategies that fosters strong manager support. This position is a key role responsible for organizing and leading weekly and/or monthly meetings with HR and managers. In this role the POBP communicates leadership goals and supports managers. The POBP strengthens relationships between HR and managers across all business units.
Key responsibilities include partnering with business leaders to develop and implement strategies that support organizational goals focusing on areas such as workforce planning, employee development, change management, employee relations, manager support for compliance with training, onboarding, while ensuring managers are in alignment with Navaʼs mission and values. The POBP will drive and manage a portfolio of cross functional HR projects that align with growth goals. This role will focus on designing, leading, and executing strategic initiatives across the employee lifecycle, including talent development, change management, organizational design, and HR process optimization. Through strategic partnership, the POBP acts as a bridge between the HR department and business units, ensuring HR initiatives are effective, systems are designed to scale within a rapidly growing organization, and processes are well documented and contribute to the overall success of the company.
Through this work, the People Operations Business Partner helps create a fair, inclusive, and psychologically safe work environment. Combined, these responsibilities support Navaʼs values: Be Active Stewards, Impact over Ideology, Build Together, Inclusion is Essential and Progress Takes Work.

What You’ll Do

  • Lead and deliver HR related projects, ensuring they are completed on time, within scope, and aligned with strategic business objectives
  • Facilitate cross functional collaboration between business units, HR, finance, legal and IT to ensure smooth implementation and adoption of programs that drive employee engagement
  • Create and maintain project plans, timelines, stakeholder, communications, and status reports.
  • Support change management efforts, including communication planning, training, and adoption strategies
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Assists in providing guidance to supervisors and managers on employee development, skills, and competencies, ensuring adherence to contractual and legal guidelines
  • Identifies training needs for business units and individual executive coaching needs.
  • May act as a mediator between employees, and managers
  • Proactively responds to employees' policy questions
  • Provides HR policy guidance and interpretation to managers
  • Provides guidance and input on business unit needs, workforce planning and succession planning. Follow up with managers with employees at risk
  • Assists with executing onboarding training. Assists managers to improve the employee experience

Required skills

  • 5 years of HR experience, with at least 2 years in a project management role
  • Strong project management skills, ideally with formal training ( e.g., PMP, Agile, Lean)
  • Proven ability to manage multiple, large-scale projects in a fast-paced environment
  • Thorough knowledge of people operations and human resources principles and applicable federal and state regulations
  • Strong competency with HRIS systemsAbility to work independently with little supervision
  • Extraordinary discretion, confidentiality, flexibility, and willingness to work closely with a cross-functional team
  • Proficiency in GSuite, Slack, Zoom, Excel, Apple computers, and other tools used to support a remote-work environment
  • Attention to detail and the ability to work independently and in a team environment

Desired skills

  • Previous business partner experience
  • Government contract work
  • PMP or Agile certificate

Other requirements

All roles at Nava require the following:

Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn’t require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract

Perks working with Nava

Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
Insurance coverageNava provides disability, life, and accidental death insurance at no cost
Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
Parental leave — paid time off for new parents, plus weekly meals delivered to your home
Wellness program — full platform offering physical, mental, & emotional health resources & support tools
Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
401(k) matchNava matches 4% of your salary to support your retirement savings plan
Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
Home office setup — company laptop & setup assistance provided via Staples for remote work needs
Utility support — monthly reimbursement to help offset eligible home office utility expenses
Learning opportunities — internal training programs and resources to help grow your professional skills
Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
Referral bonus — get rewarded when you refer great people who join the Nava team
Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Location

We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.

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Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

Equal Employment Opportunity

Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 114k-127k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Nava

Learn more about Nava and their company culture.

View company profile

At Nava PBC, we are at the forefront of revolutionizing how government serves its people through groundbreaking technology and human-centered design. Our journey began with the pivotal effort to rescue and rebuild HealthCare.gov after its challenging launch in 2013. This experience solidified our mission: to make public services simple, effective, and accessible to all. Since our incorporation as a public benefit corporation in 2015, Nava has been entrusted by federal, state, and local government agencies across the United States to tackle some of the most complex and highly scrutinized technology modernization efforts. We guide agencies constrained by legacy systems toward a future defined by sharp user experiences, all built upon secure, reliable, and fault-tolerant cloud infrastructure. Our approach is rooted in a deep understanding of user needs, which we achieve through comprehensive research and an iterative development process. This ensures that the digital services we build are not only technologically advanced but also intuitive and genuinely helpful to the millions of Americans who rely on them.

Our commitment to innovation extends beyond simply fixing broken systems; we aim to build lasting solutions that enhance the adaptability and responsiveness of public programs in an ever-evolving world. We have a proven track record of delivering impactful results, having supported the disbursement of over three billion in payments and saved over 500,000 hours of manual labor for civil servants. Key projects include modernizing federal grant-making with the Department of Health and Human Services, improving tools for Veterans to submit benefits claims with the Department of Veterans Affairs, and helping the Commonwealth of Massachusetts adapt its Paid Family and Medical Leave program to new legislation through agile development. We also leverage emerging technologies, such as generative AI, to pilot new tools that can further streamline and improve public benefit programs. At Nava, we believe that by strengthening the digital foundations of critical government programs, we can restore trust between people and public institutions, ensuring that services are not just delivered, but are delivered with empathy and efficiency.

Employee benefits

Learn about the employee benefits and perks provided at Nava.

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401k salary match

4% 401k salary match.

Commuter benefits

Commuter benefits available.

Home office funding

Funding for home office setup.

Mental health support

Access to mental health support.

View Nava's employee benefits
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Nava hiring People Operations Business Partner • Remote (Work from Home) | Himalayas