United States onlyPOSITION SUMMARY:
The Clinical Nurse Coordinator will support Natera's Prospera Kidney product, and will interact with medical professionals at transplant clinics and internal Natera employees to build a best in class patient care organization. As the subject matter expert and liaison to clinics, the CNC will use their knowledge of the transplant community and the patient journey to develop best practices to continuously improve our support for the Prospera product portfolio. You will be responsible for addressing challenging questions from clinics and provide critical guidance that enables Prospera to operationally scale in the transplant community and positively impact patient care.
LOCATION: This role is fully remote, but will provide support to the Northeast region. Travel across the region is required.
*Candidates residing in NY, CT or MA are strongly preferred
PRIMARY RESPONSIBILITIES:
- Provide expert-level support and develop deep relationships with transplant coordinators and center staff
- Educate external patient care specialists as well as internal team members on post-transplant care
- Act as a cross functional expert across lab operations, clinical operations and reimbursement
- Develop best practices for Prospera Clinic Operations within Natera
- Work with Transplant clinics to improve their logistics to easily integrate Prospera
- Problem solve with clinical and sales staff in the field
- Special projects and other duties may be assigned to meet business needs
- This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job.
- Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
- Must maintain a current status on Natera training requirements.
QUALIFICATIONS:
- Bachelor’s Degree (BA/BS) with nursing or transplant coordinator certification
- Registered Nursing certification required, as well as kidney transplant experience or nurse coordinator experience in transplant diagnostics
- Ability to easily develop relationships and influence others
- Self starter with bias for action
KNOWLEDGE, SKILLS, AND ABILITIES:
- Demonstrate detailed understanding of the patient journey for transplant recipients
- Knowledge of molecular biology and immunology helpful
- Experience in establishing strong, collaborative working relationships with internal stakeholder functions (e.g. Sales, Marketing, Regulatory, R&D) and external customers
- Outgoing and confident
- Independent thinker and persuasive communicator.
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page
