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Mutual Of OmahaMO

Intelligent Automation Manager (IT Manager) - Remote

Mutual of Omaha is a Fortune 300 company dedicated to providing insurance and financial products aimed at protecting individuals and their families.

Mutual Of Omaha

Employee count: 5000+

Salary: 130k-165k USD

United States only
Mutual of Omaha is seeking a technically-adept, empowering people-leader to join us as an Intelligent Automation Manager. This role is tailor-made for an individual who thrives in a fast-paced environment and is ready to make significant impacts on our organization’s efficiency and growth utilizing various capabilities from RPA to generative AI. If that resonates with you, apply today to be part of something transformational!

WHAT WE CAN OFFER YOU:

  • Estimated Salary: $130,000 - $165,000, plus annual bonus opportunity.
  • 401(k) plan with a 2% company contribution and 6% company match.
  • Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
  • Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

  • Lead and Manage a High-Performing Team: Oversee a team of developers by setting clear goals, conducting performance reviews, supporting career development, and regularly cascading strategic communications from executive leadership.

  • Own the Intelligent Automation Operating Model: Provide end-to-end ownership of the Enterprise Intelligent Automation function, continuously optimizing it to support organizational growth and evolving business needs. Evolve the Intelligent Automation roadmap and ensure alignment with enterprise and departmental goals. Establish governance models for automation pipelines, prioritization, performance monitoring, and risk mitigation.

  • Drive a robust automation pipeline by identifying opportunities through a deep understanding of insurance business processes and pain points. Develop and implement strategies to expand the pipeline in alignment with modernization initiatives and emerging capabilities

  • Align with Enterprise Strategy and Standards: Contribute to and align IA initiatives with the broader IT automation strategy, enterprise policies, and capabilities to ensure consistency, efficiency, and scalability. Align with IT SDLC standards and ensure automations meet security, privacy, and compliance requirements specific to the insurance industry (e.g., HIPAA, SOC2, GDPR).

  • Promote a Culture of Automation: Establish and support the adoption of tools, frameworks, and best practices that empower developers to automate manual tasks and processes across the organization. Collaborate with business stakeholders to gather requirements, manage expectations, and communicate ROI.

  • Drive Operational Efficiency: Lead the implementation of transformational automation initiatives aimed at reducing manual workload, improving productivity, and increasing gross margins. Measure and Improve Performance: Define and track KPIs, metrics, and analytics to monitor team output and project success, ensuring data-driven continuous improvement.

  • Ensure Effective Communication and Governance: Collaborate with key stakeholders, manage change initiatives, align with the enterprise AI Center of Excellence on responsible AI use, and oversee departmental budget and service delivery to ensure alignment and accountability.

WHAT YOU’LL BRING:

  • 5+ years of experience in automation, digital transformation, or IT operations, preferably within the insurance or financial services industries.

  • 3+ years of leadership or management experience with automation teams or initiatives.

  • Hands-on knowledge of RPA platforms (UiPath, Power Automate, Blue Prism) and familiarity with AI/ML/NLP technologies.

  • Proven experience managing projects within the Scaled Agile Framework (SAFe), including leading PI Planning, identifying and managing cross-team dependencies, and providing strategic recommendations to ensure seamless and timely delivery. Strong understanding of process improvement methodologies (Lean, Six Sigma).

  • Excellent communication, stakeholder management, and change leadership skills.

  • Experience managing vendor relationships and offshore delivery teams.

  • Bachelor’s degree in information systems or information technology, Computer Science, Business, or related field.

  • You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.

  • Able to work remotely with access to a high-speed internet connection and located in the United States, with quarterly business travel to our offices in Omaha, NE.

PREFERRED:

  • Experience working in the insurance and/or financial services industry.

  • Preferred Certifications: UiPath Certified RPA Professional, Project Management (PMP, Agile, or Scrum certifications), Lean Six Sigma Green/Black Belt.

  • Insurance-related certifications (e.g., AINS, CPCU).

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

Stay Safe from Job Scams
Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely!

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About the job

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Job type

Full Time

Experience level

Manager

Salary

Salary: 130k-165k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Mutual Of Omaha

Learn more about Mutual Of Omaha and their company culture.

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Established in 1909, Mutual of Omaha began as the Mutual Benefit Health & Accident Association and has since evolved into a leading Fortune 300 organization. With a commitment to protect what matters most, we specialize in offering a diverse range of insurance and financial services, including life insurance, Medicare supplement insurance, and various investment solutions. Our core mission is simple yet profound: to help our customers achieve their financial goals while ensuring comprehensive protection for their loved ones.

Over the years, Mutual of Omaha's reputation for excellence has solidified, boasting a solid financial foundation with over $4 billion in statutory surplus. Currently, we serve more than 5.6 million individual product customers and support approximately 18.1 million members nationwide, operating through over 54,000 employer groups. Our diverse team of over 6,000 associates embodies our commitment to integrity, accountability, and innovation. Moreover, we proudly contribute to our communities through the Mutual of Omaha Foundation, focusing on initiatives that aim to break the cycle of poverty. From our humble beginnings to our current stature as a trusted name in the insurance sector, we remain dedicated to evolving with the needs of our clients and the challenges of the modern financial landscape.

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Mutual Of Omaha hiring Intelligent Automation Manager (IT Manager) - Remote • Remote (Work from Home) | Himalayas