Associate Project Manager (US - Remote)

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Job Description

As an Associate Project Manager (PM) on our team, you will be working directly with customers to manage the deployment of RapidDeploy products, focused on strategic and high-complexity customers. You will engage with customer stakeholders at all levels of the organization and coordinate with internal groups to ensure project success. This encompasses tasks in the entire lifecycle of the customer deployment, from kick-off through production go-live. In an industry where trust and relationships are paramount, this is a critical function where we need a star performer who can make a difference and grow with the role.

**Location: Fully remote anywhere in the US

What you'll be doing:

• Personally manage implementation projects for customers, primarily large/complex strategic customer engagements

• Provide direct support to client stakeholders (across all organizational levels) to coordinate implementation activities and ensure appropriate communication channels are in place

• Proactively manage project scope and schedule, as well as manage risks/issues and related mitigation strategies throughout project execution

• Develop a deep understanding of RapidDeploy products to support customer deployment, training, and onboarding activities

• Configure RapidDeploy products to the customer’s needs, as needed

• Contribute to customer onboarding, training, acceptance testing, and change management activities, as needed

• Create documentation & presentations for both internal and external consumption

• Coordinate with Product Management to convey product feedback and feature requests and to support the evaluation of potential product features based on customer needs and lessons learned

• Contribute to RFP responses, SOW creation, and other sales activities, as needed

• Contribute to the vision and mission of RapidDeploy by helping where you can – we are a fast-growing technology company in a dynamic market environment and job requirements are subject to frequent changes

Required Qualifications:

• 2+ years in Project and/or Program Management, leading complex, strategic technology projects in a client-facing role

• Experience managing Enterprise SaaS deployments - preferred

• Hands-on experience managing multiple simultaneous customer implementations in a multi- stakeholder environment

• Experience leading cross-functional projects and coordinating with product, engineering, QA, customer success, and other key internal stakeholder groups

• Experience creating and managing project schedules with complex dependencies

• Experience analyzing customer needs and workflows and configuring software applications to meet customer needs

• Understanding of and experience with leading project management methodologies, including both Waterfall and Agile (Scrum, Kanban)

• Experience utilizing modern Project Management tools to plan and execute projects

Preferred Qualifications:

(these are considered a plus, but are not required for consideration for this role)

• Experience serving the Public Safety industry, including managing software deployment projects for PSAPs

• Knowledge of the Public Safety industry, including applicable technologies, market landscape, industry players, etc

• Background in configuring and deploying public safety software

Target Base Salary Range

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• 2+ years in Project and/or Program Management

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].