Modash OÜMO

Technical Customer Success Manager, API

Modash is an influencer marketing platform that helps brands discover and manage partnerships with social media influencers across various platforms.

Modash OÜ

Employee count: 51-200

Canada only

We're a creator partnerships platform that helps brands scale partnerships with creators on Instagram, TikTok, and YouTube. We're looking for a tech-savvy, customer-focused individual to help us nurture and expand our growing community of customers using our API products.

Requirements

  • 2+ years of experience in B2B SaaS
  • Technical customer support experience
  • API knowledge
  • Excellent communication skills
  • CRM experience
  • Organizational skills
  • Ability to work in a fast-paced environment
  • Previous experience at a startup or scaleup
  • Top-notch English skills
  • Interest in the creator economy

Benefits

  • Flexible working hours
  • Unlimited paid vacation time
  • Fully remote working
  • Personal development opportunities
  • Ownership and autonomy

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Canada +/- 0 hours

About Modash OÜ

Learn more about Modash OÜ and their company culture.

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At the heart of what we do is a culture of innovation and collaboration that underpins Modash's commitment to revolutionizing influencer marketing. Founded in June 2018, we’ve set our sights on empowering brands to connect with influencers more efficiently and effectively. Modash is an all-in-one platform designed for brands and marketers, helping them navigate the complex landscape of influencer partnerships across social media platforms like Instagram, TikTok, and YouTube.

With a robust database of over 250 million profiles, Modash not only democratizes access to influencer information but also enables users to discover the perfect influencers tailored to their specific audience demographics. We believe that successful campaigns are built on reliable data—our platform allows users to filter influencers by various criteria, ensuring that collaborations are both meaningful and impactful. Our commitment to accuracy and transparency helps brands avoid pitfalls commonly associated with influencer marketing. In addition to influencer discovery, our platform supports brands in tracking campaign performance and automating processes such as content collection and audience evaluation.

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Modash OÜ

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Modash OÜ hiring Technical Customer Success Manager, API • Remote (Work from Home) | Himalayas