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MitelMI

Channel Sales Manager

Mitel Networks Corporation is a leading provider of business communication solutions specializing in VoIP and collaborative technology, enabling over two billion connections globally.

Mitel

Employee count: 1001-5000

Saudi Arabia only

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At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

Mitel is seeking a highly motivated and experienced Channel Account Manager (CAM) to drive revenue growth and partner engagement across the Kingdom of Saudi Arabia (KSA). The CAM will be responsible for developing and managing key relationships with Mitel's value-added resellers (VARs), system integrators (SIs), and managed service providers (MSPs) in the region. The ideal candidate understands the local telecom and unified communications (UC) market, has strong channel expertise, and can support partners in navigating both Mitel’s on-premise solutions portfolio.

Responsibilities:

  • Channel Partner Engagement - Identify, Onboard and enable new Channel partner in alignment with Mitel's growth strategy in KSA

  • Manage and Grow existing channel base and increase market penetration

  • Sales Execution - Own the Channel sales Quote for allocated partners and meet or exceed revenue targets.

  • Develop and execute joint business plans with partners

  • Drive deal registratio, pipeline development and forecast accuracy

  • Partner enablement - Ensure partners are trained and certified on Mitel Solutions.

  • Support sales and technical enablement events, workshops, local roadshows

  • Market Intelligence - Stay informed on competitive activities, market dynamics and customer demans specific to KSA

  • Understand and navigate local regulatory environments

  • Build trusted relationships with key stakeholders at partner organizations and end customers

  • Co-Ordinate executive alignment with Mitel Leadership and strategic partners.

  • Collaborate with marketing teams and partners to run co-branded campaigns tailored to Saudi market needs.

  • Leverage digital platforms, industry events and local exhibitions to drive awareness.

Requirements:

  • Bachelor's degree in Business, Engineering, or IT (MBA preferred).

  • 5–8 years of experience in channel sales or partner account management in the UC, telecom, networking, or IT sector.

  • Deep understanding of channel dynamics in KSA and Gulf Cooperation Council (GCC) countries.

  • Proven track record of building and scaling channel ecosystems in a competitive market.

  • Strong understanding of unified communications, cloud voice, collaboration, and contact center solutions.

  • Knowledge of public sector, education, oil & gas, and enterprise verticals in KSA is highly desirable.

  • Fluent in English and Arabic.

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value differentperspectives, skills and experiences, and welcome applications from all sections of the community.

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

5 years minimum

Location requirements

Hiring timezones

Saudi Arabia +/- 0 hours

About Mitel

Learn more about Mitel and their company culture.

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Mitel Networks Corporation is a global market leader in business communications, pioneering transformative solutions designed to power over two billion connections daily. Headquartered in Ottawa, Ontario, Mitel specializes in Voice-over-IP (VoIP) technologies and offers a robust suite of unified communications and collaboration tools tailored to the diverse needs of businesses around the world. Established in 1973 by Michael Cowpland and Terry Matthews, Mitel has undergone significant evolution, moving from traditional TDM PBX systems to innovative cloud-based solutions.

The company focuses on enabling seamless communication through a variety of products and services including cloud services, on-premises business phone systems, and partnerships with leading technology providers. With a commitment to customer satisfaction and a strong emphasis on innovation, Mitel is positioned to support businesses in enhancing productivity and fostering connections. Additionally, with over 5,000 partners and a global presence, the company continues to expand its impact, helping organizations effectively manage and optimize their communication strategies.

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Mitel

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