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MitelMI

SAP Export Control Expert and SD Business Analyst

Mitel Networks Corporation is a leading provider of business communication solutions specializing in VoIP and collaborative technology, enabling over two billion connections globally.

Mitel

Employee count: 1001-5000

Canada only

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At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

As an IT professional the SAP SD Business Analyst is competent to work on support and project work with minimal supervision as well as serving as a support and mentoring resource for others. The Business Analyst will analyze business processes, suggest improvements and design and implement said processes and improvements. Process documentation and management of user acceptance testing is also required. A firm technical background in SAP Export Control, Contracts, and SD coupled with experience in SAP Materials Management, Warehouse Management and Finance is required.

Responsibilities:

  • Working in the SAP Business Analyst area, responsible for providing tier 2 support and mentoring in the SD areas of SAP; specific focus provided at Month End and Quarter End periods.

  • Conduct analysis, design, evaluation, modification, testing and implementation of the SAP enterprise-wide systems in the SD functional area

  • Responsible for project work on SAP ranging from end-to-end management of small enhancements to contributing to large implementations on SAP

  • Ensure compliance with Mitel Change Management processes

  • Understanding of order-to-cash (O2C) flows and logistics.

  • Implement new and support existing EDI solutions

  • Implement new and maintain existing business solutions in the SAP SD area based on an analysis of the business Requirements

  • Build professional relationships with clients, management and team members located in various locations worldwide, to ensure efficient delivery of support, projects and enhancements

  • Close integration with other SAP modules (FI, CO, MM, and WORKFLOW) and other SAP Business analysts in a small group

  • Deliver clear and detailed specifications, and keep close communication with ABAP development team

  • Conduct analysis of system specifications and uses the latest analysis/diagramming tools to represent business/technical processes

  • Develops conversions and implementation plans using tools such as ECATS and LSMW.

  • Prepares and obtains approval of system and programming documentation

  • Recommend changes in development, maintenance and system standards

  • Coordinates system upgrade activity internally or externally, client-focused, working in conjunction with Professional Services and outsourcing functions.

  • Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Requirements:

  • SAP Certified – SD

  • A minimum of 8+ years of hands-on practical experience with SAP customizing toolset (IMG) in the SD area.

  • Bachelor’s degree in Engineering or Computer Science or equivalent work experience is required.

  • Fluent in English is a required with French language skills considered an asset.

  • Knowledge of SAP Foreign Trade/Customs configuration including Legal Control and Foreign trade. Specifically experience in analyzing and configuring legal regulations and License types by product and by country.

  • Experience in Foreign trade setup including commodity codes/business transaction types and import/export procedures.

  • Experience configuring contracts specifically around the billing plan functionality.

Mitel offers a comprehensive benefit program which includes Medical, Dental, Vision, Life and Disability Insurance, RRSP matching, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

For more information, visit www.mitel.com and follow us on Twitter @Mitel

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

We welcome candidates with disabilities and will make accommodations throughout all stages of the recruitment and selection process. If you require a disability-related accommodation, please send an e-mail to talentacquisition@mitel.com or call 844-YES-MITEL (844-937-6483). Mitel will consult with all applicants with disabilities who request accommodation to ensure that the accommodation provided is suitable for the applicant’s individual accessibility needs.

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Full Time

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Canada +/- 0 hours

About Mitel

Learn more about Mitel and their company culture.

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Mitel Networks Corporation is a global market leader in business communications, pioneering transformative solutions designed to power over two billion connections daily. Headquartered in Ottawa, Ontario, Mitel specializes in Voice-over-IP (VoIP) technologies and offers a robust suite of unified communications and collaboration tools tailored to the diverse needs of businesses around the world. Established in 1973 by Michael Cowpland and Terry Matthews, Mitel has undergone significant evolution, moving from traditional TDM PBX systems to innovative cloud-based solutions.

The company focuses on enabling seamless communication through a variety of products and services including cloud services, on-premises business phone systems, and partnerships with leading technology providers. With a commitment to customer satisfaction and a strong emphasis on innovation, Mitel is positioned to support businesses in enhancing productivity and fostering connections. Additionally, with over 5,000 partners and a global presence, the company continues to expand its impact, helping organizations effectively manage and optimize their communication strategies.

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