Operations Associate - Fully Remote

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Operations Manager
Type:Full-time
Compensation:$56–$70/hour
Location:Remote

Role Responsibilities

• Own vendor logistics and coordination across software tools, service providers, contractors, and compliance platforms.
• Drive follow-ups across teams to ensure accountability and timely execution.
• Conduct research, data entry, and preparation to support sales, fundraising, and partnership initiatives.
• Build and manage recurring workflows, including investor updates and onboarding checklists.
• Create and maintain SOPs and documentation as systems scale.
• Coordinate hiring logistics, including scheduling, interview coordination, and candidate communication.
• Prepare briefs, summaries, and agendas for leadership meetings.
• Own SOC 2 compliance workflows by tracking controls, coordinating evidence, and managing audit timelines.
• Manage day-to-day HR operations including onboarding, benefits administration, and tools like Rippling.
• Coordinate content across channels such as LinkedIn, blogs, and internal communications.
• Support event planning for conferences, customer dinners, and demo days.
• Act as a project coordinator across engineering, sales, and customer success teams.

Qualifications

Must-Have

• 1–3 years of experience in operations, Chief of Staff, EA, consulting, or startup environments.
• Exceptional organizational skills with a strong bias toward documentation and systems.
• Ability to context-switch effectively across tasks such as vendor management, investor communication, and onboarding workflows.
• Strong written communication skills, comfortable drafting on behalf of leadership.
• Highly proactive, identifying and solving problems before they escalate.
• Familiarity with tools like Notion, Slack, Google Workspace, Rippling, and CRM systems.

Preferred

• Exposure to enterprise sales cycles or B2B/industrial environments.
• Strong interest in AI and a willingness to leverage AI tools to improve personal productivity.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.