Remote Technical Support Representative

MCI is an American multinational conglomerate holding company headquartered in Miami Beach, FL, USA. With a diverse lineup of tech-enabled business services, MCI’s offerings range from Artificial Intelligence (AI) and Contact Center Business Process Outsourcing (BPO) to Customer Experience (CX) solutions and Anything-as-a-Service (XaaS) cloud technology applications. MCI, operating in seven countries, has consistently been a leader in the BPO space, known for its innovative solutions that enhance customer experience and streamline operational efficiency.

For over 20 years, MCI has supported many of the world's most recognized brands through its call center outsourcing services. The company has been recognized on Inc.’s List of Fastest Growing Privately Held Companies for 18 of the last 20 years, demonstrating its commitment to rapid growth and exceptional service delivery. MCI's portfolio includes a variety of subsidiaries offering complementary services, reflecting the company’s strategy of organic growth and acquisition. By leveraging cutting-edge technology and a vast workforce, MCI stands out in the BPO and customer experience sectors, providing its clients with substantial cost savings, innovative operational solutions, and a superior customer service experience.