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MasterStartMA

External Moderator

MasterStart is a South African edtech company that provides online business education courses in partnership with leading universities and business schools, offering a humanised approach to online learning with live sessions and industry expert engagement.

MasterStart

Employee count: 11-50

United States only

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This is a remote position.

We are seeking an experienced and detail-oriented and independent External Moderator to ensure fairness, validity, and consistency in MSI’s assessment processes. This role strengthens the integrity of assessment design and marking practices across our online programmes.
Key Responsibilities
The responsibilities outlined below are indicative of the role and may evolve in accordance with business needs.
1. Pre-Assessment Moderation
  • Review assessment briefs before release (where applicable).
  • Ensure alignment between assessment tasks and module learning outcomes.
  • Evaluate clarity, fairness, and cognitive level of assessment tasks.
  • Recommend revisions where necessary.
2. Post-Assessment Moderation
  • Moderate a representative sample of marked assessments.
  • Verify correct application of marking rubrics.
  • Confirm fairness and consistency across cohorts.
  • Recommend remarking or corrective action where required.
3. Quality Assurance & Standards
  • Confirm internal moderation processes were followed.
  • Identify inconsistencies or systemic issues in marking.
  • Support continuous improvement of assessment quality.

    4. Reporting & Governance
  • Submit moderation reports per module per cycle.
  • Indicate approval, conditional approval, or required corrective action.
  • Escalate significant concerns to the Quality Assurance Manager.

Requirements

Requirements
  • Honours Degree minimum (master’s preferred) in relevant discipline.
  • Subject matter expertise.
  • Experience in assessment and moderation within higher education.
  • Strong understanding of academic quality assurance principles.
Independence Requirements
  • May not be employed by MasterStart, MasterStart Institute or MasterStart SA.
  • May not be the primary lecturer of the module moderated.
  • Must declare conflicts of interest.
  • Must operate independently and objectively.
Engagement Terms
  • Contract-based appointment (per assessment cycle or annual contract).
  • Remote engagement with attendance at virtual governance meetings as required.
  • Fee per module moderated (experience dependent).
  • Paid upon submission of approved moderation report.
  • Remote (South Africa)

About the job

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Job type

Temporary

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About MasterStart

Learn more about MasterStart and their company culture.

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MasterStart is a South African edtech company that has revolutionized online business education by placing human connection at the heart of flexible and fully supported online learning programmes. As a collaborative partner of Africa's leading providers of executive and business education, including UCT GSB, GIBS, WITS Business School, and international institutions like Coventry University, MasterStart bridges the gap between world-class academic rigor and practical, career-relevant skills development.

The company has been progressive in its methods and mission, opening opportunities for diverse groups in subject areas needed for tomorrow's economy. MasterStart's unique humanised approach to online learning means learners participate in live learning sessions, explore practical case studies, and connect with industry experts throughout their educational journey. With a focus on cultivating competence, confidence, curiosity, and character, MasterStart equips people not only with knowledge but with the mindset and integrity required to apply it with impact in their careers and organisations.

Employee benefits

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Free course access

Opportunity to join any of the MasterStart courses for free

Hybrid working environment

Flexible work arrangements allowing employees to work both remotely and in-office

View MasterStart's employee benefits
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MasterStart

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