Graduate Operations Executive

We're looking for a Graduate Operations Executive to join our Car Finance Customer Operations Team. The role involves supporting broker and dealer partners, assessing applicant affordability, and working with cross-functional teams to resolve complex issues. As a start-up, no two days will be the same, and you'll have the opportunity to grow and develop your skills.

Requirements

• Previous experience in a customer-facing role, particularly in online customer support, Collections, Underwriting or Complaints.
• Excellent written and verbal English communication skills.
• Ability to work a couple of weekend days per month (with a day off in lieu)

Benefits

• Flexible working: Spend three days a week with your team in our collaborative London office, and own your own working hours.
• Competitive bonus scheme - designed to reward and recognise high performance.
• Flexible benefits budget - £50 per month to spend on a Ben Mastercard.
• Mental wellbeing support – Access therapy and mental health sessions through Oliva.
• Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset.
• Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym memberships and discounts on smartwatches.
• Medical cash plan - To help you with the costs of dental, optical and physio (plus more!)
• Tech scheme - Get the latest tech for less