United States onlyJoin a team dedicated to safeguarding our nation through advanced tech and innovative solutions. As a Junior Cloud Support Engineer, you will have the opportunity to grow your technical skills as a member of the Cloud Operations Team for the NAVSEA Bluewater Cloud.
Requirements
- Provide platform help desk support by managing the full lifecycle of GOV Cloud IT service requests and operational tasks in alignment with ITSM processes.
- Develop and maintain Standard Operating Procedures (SOPs) and Knowledge Base (KB) documentation by identifying trends in recurring service requests to improve resolution efficiency.
- Troubleshoot and maintain infrastructure across multi-cloud environments, including AWS, Azure, and Google Cloud Platform (GCP).
- Recommend and implement tools, process improvements, and automation to enhance the quality and responsiveness of cloud support operations.
- Support disaster recovery planning, exercises, and training efforts to ensure system resilience and continuous availability.
- Evaluate emerging DoD, DoN, and commercial technologies for potential integration into program environments.
Benefits
- Health Insurance
- Life Insurance
- Paid Time Off
- Holiday Pay
- short-term and long-term Disability
- Retirement and Savings
- Learning and Development opportunities
- wellness programs
