Program Manager, Creative Digital Design

Who We’re Looking For - Reporting to the Sr. Director, PMO we are seeking a Program Manager, Creative Digital Design to lead the intake, prioritization, and execution of creative assets across a wide range of digital and static channels. This role will manage the full lifecycle of digital asset development—serving as the central coordination point between internal stakeholders, designers, vendors, and legal partners. From social headlines to retail banners, the individual will ensure creative output is delivered on time, on brand, and optimized for each use case. The ideal candidate has a strong command of digital creative workflows, thrives in fast-paced environments, and brings a process-driven mindset to everything they do. This individual will play a key role in streamlining project intake, balancing competing priorities, and driving operational excellence across our creative pipeline.

Keys to Success - As a member of the PMO team, success will be measured based on three key actions. 1) Doing your job; setting and meeting appropriate goals that ladder up to the long-term Company vision and the short-term Company targets. You are expected to align on these goals with your manager and then deliver on them. 2) Doing Your Job, the Right Way; At MANSCAPED® we strive to be ideal team players. That means striving to live up to the Humble, Hard Working Smart framework. 3) Engaging (in both directions) with Radical Candor in a way that seeks to improve the performance of yourself and the team around you.

Responsibilities:

• Own the intake and prioritization of creative requests, ensuring efficient processing of both digital and static asset needs while maintaining alignment with business priorities
• Lead the end-to-end management of digital asset workflows, including web design, marketing banners, social media graphics, blog content, and email visuals
• Partner with Creative, Copy, and Marketing teams to ensure timely execution and brand consistency across all deliverables
• Coordinate with external vendors to manage outsourced creative production (5 Done), overseeing timelines, quality, and asset delivery
• Oversee the development and deployment of key creative asset types, including but not limited to:
  • Retailer web assets key initiatives (KIs)
  • Marketplace assets KIs
  • Blog content visuals
  • Email and social headlines
  • Digital and static ads
  • IG captions and GIFs
  • Email graphics
  • PR event creative
• One-off retail creative requests (excluding fixtures, campaigns, and new retailer launches)
• Partner with Legal and internal stakeholders to manage copy reviews and ensure compliance across all creative workflows
• Manage creative concepts for brand campaigns ensuring they align with business objectives 
• Facilitate creative resource management and prioritize workstreams to optimize workload across creative and marketing functions 
• Facilitate and lead collaborative priority conversations between creative, marketing and retail teams
• Drive process ideation and continuous improvement across creative operations, streamlining coordination and reducing inefficiencies
• Monitor project timelines and resource allocation, surfacing risks and solving blockers to maintain momentum
• Facilitate project kickoffs, weekly standups, and milestone reviews; keep cross-functional teams aligned and informed while maintaining clear documentation across all workstreams
• Help teams stay focused on strategic priorities without micromanaging execution
• Champion cross-functional accountability and clear communication throughout each phase of the creative process
• Manage updates to project templates; onboard teams to tools and processes as needed 
• Perform additional duties as needed to support evolving business priorities
• Other duties as required

Qualifications:

• 4+years of experience in creative program management or marketing operations, ideally within a fast-paced, high-volume environment
• Deep understanding of digital and static creative workflows, timelines, and asset types
• Strong organizational skills and the ability to manage multiple workstreams simultaneously
• Proven experience coordinating with vendors and managing outsourced creative pipelines
• Familiarity with project/program management tools (e.g., Asana, Monday.com, Trello)
• Exceptional communication skills with the ability to engage confidently with executive leadership, program managers and all roles across the organization, while fostering collaboration and accountability
• Ability to translate creative needs into structured plans
• Proactive problem-solver who thrives in a cross-functional environment and prides themselves on quality of work
• Detail-oriented with a passion for process optimization and continuous improvement
• Understanding of legal and compliance workflows related to marketing and creative content is a strong plus
• Experience with retail, eCommerce, or consumer product creative teams preferred

MANSCAPED® Benefits

• Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance.

• Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover.

• Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being.

• We offer 9 paid holidays throughout the year (including your birthday!) to give you the opportunity to celebrate important moments and take a break from work.

• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match.

• Some call it pet insurance, we call it Paws Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind.

• Our comprehensive life insurance, ADD and long-term disability coverage provide financial security for you and your family in case of unexpected events.

• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered.

• If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them.

• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times.

• We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage.

• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze.

• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being.

• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family!

• We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements.

• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you.

• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees.