Associate Director, Program Management (Product Development)

Who We’re Looking For - Reporting to the VP, PMO we are seeking an Associate Director, Program Management (Product Development) to lead and organize a growing pipeline of initiatives across internal teams including Hardware Product Development, Packaging, Operations, Marketing, and Creative. This individual will play a key role in managing packaging development programs and supporting product development from concept to delivery. This role requires a passion for cross-functional collaboration, excellent communication skills, and the ability to manage multiple workstreams to meet business objectives.

Keys to Success - As a member of the Program Management Office team, success will be measured based on three key actions. 1) Doing your job; setting and meeting appropriate goals that ladder up to the long-term Company vision and the short-term Company targets. You are expected to align on these goals with your manager and then deliver on them. 2) Doing Your Job, the Right Way; At MANSCAPED® we strive to be ideal team players. That means striving to live up to the Humble, Hard Working Smart framework. 3) Engaging (in both directions) with Radical Candor in a way that seeks to improve the performance of yourself and the team around you.

Responsibilities:

• Lead end-to-end program management for product lifecycle device development, including hardware design, engineering, testing, packaging, and delivery
• Own and evolve the stage gate process across device programs, ensuring clear checkpoints, risk mitigation, and cross-functional alignment
• Build long-lead program plans that enable ideation, leverage cross-functional efficiencies, and integrate learnings from past initiatives into new programs
• Facilitate project activities (kickoffs, status reviews, retrospectives) while proactively surfacing and resolving risks, blockers, and dependencies to maintain momentum and ensure ownership toward key business and program goals
• Champion continuous process improvement by optimizing documentation, workflows, and programs while enhancing team collaboration and driving efficiencies across internal and external partners
• Streamline workflows by scaling effort to business value, eliminating redundant documentation, and reducing unnecessary touchpoints
• Promote cross-functional accountability by aligning expectations and helping teams stay focused on strategic priorities without excessive oversight
• Partner closely with Packaging, Product Development, Creative, and Go-to-Market teams to ensure on-time delivery of product development and packaging assets across all device and kit related programs
• Track and align timelines across multiple, interdependent workflows
• Proactively monitor progress, identify risks, and drive timely resolution
• Manage packaging development and execution for devices and bundled kits, balancing brand aesthetics, functionality, quality, and cost
• Track and manage marketing insert components included in product packaging, ensuring alignment with Category Management, Creative, and Production Development requirements
• Support planning and execution of device kits and cross-product bundles, managing dependencies across components and packaging
• Oversee 3PL partner readiness by ensuring timely SKU setup within fulfillment systems to support product availability and launch execution
• Coordinate with Operations to track actual demand (AD) and shipment transit times (STTs) across 3PLs, ensuring visibility into CX and Influencer sample availability for product launches
• Manage launch readiness for products in back-order status, ensuring alignment across cross-functional teams for fulfillment, inventory, and customer experience teams
• Partner with Regulatory to manage international documentation, product registrations, and ensure timely visibility of key deliverables and deadlines
• Perform additional duties as required to support successful program execution and global initiatives as needed

Qualifications:

• 5+ years of program or project management experience, with at least 2+ years in consumer hardware, devices, or manufacturing product development
• Direct experience managing both product and packaging development for physical goods (device and/or kit experience strongly preferred)
• Proven ability to manage hardware development timelines and deliverables, including packaging, prototyping, tooling, engineering builds, and regulatory milestones
• Track record of successfully leading cross-functional hardware or product initiatives from concept through launch
• Strong understanding of regulatory, quality, and compliance requirements, especially for hardware and international markets
• Ability to thrive in a fast-paced, evolving environment, managing multiple complex initiatives and changing priorities
• Exceptional communication skills with the ability to adapt to different audiences and foster collaboration across departments—technical, creative, and executive
• Self-starter with a high degree of initiative and ownership, but also a strong team collaborator 
• Familiarity with project management tools like Asana or similar; ability to quickly adapt to new platforms
• Process-oriented with a mindset for continuous improvement
• Packaging, design, or industrial engineering experience is a strong advantage
• International experience and a global perspective are a plus!

MANSCAPED® Benefits

• Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance.

• Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover.

• Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being.

• We offer 9 paid holidays throughout the year (including your birthday!) to give you the opportunity to celebrate important moments and take a break from work.

• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match.

• Some call it pet insurance, we call it Paws Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind.

• Our comprehensive life insurance, ADD and long-term disability coverage provide financial security for you and your family in case of unexpected events.

• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered.

• If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them.

• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times.

• We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage.

• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze.

• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being.

• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family!

• We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements.

• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you.

• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees.