United States onlyWe are seeking a highly motivated and customer-focused individual to join our team as a Home or In office Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients through various channels including phone, email, and chat. Whether working from home or in the office, you will play a key role in ensuring customer satisfaction and loyalty.
Responsibilities:
Respond to customer inquiries and resolve issues in a timely and professional manner
Provide product information and assistance to customers
Process orders, returns, and exchanges accurately
Maintain customer records and update information as needed
Collaborate with other team members to ensure a seamless customer experience
Qualifications:
High school diploma or equivalent
Prior customer service experience preferred
Excellent communication skills, both verbal and written
Strong problem-solving abilities
Ability to work independently and as part of a team
Proficiency in Microsoft Office and CRM software
Skills:
Customer-focused mindset
Attention to detail
Ability to multitask and prioritize tasks
Adaptability and flexibility
Positive attitude and willingness to learn
If you are passionate about providing excellent customer service and are looking for a rewarding career opportunity, we encourage you to apply for the Home or In office Customer Service Representative position with our company.
Benefits
Competitive salary with opportunities for overtime
Health, dental, and vision insurance options
401(k) retirement plan with company match
Paid time off, including vacation and sick leave
Flexible working hours to support work-life balance
