People Operations Coordinator

About Lumistry

Lumistry serves over 9,000 pharmacies globally, helping them transform their businesses to improve adherence, reduce operating costs and increase revenue. We offer a collection of solutions purpose-built for pharmacies, enabling our customers to engage with their patients, consolidate vendors, improve patient health literacy, automate tasks and initiate online scheduling for programs and services. For more information, visit lumistry.com.

About the Role

We are seeking a high-energy, proactive, and detail-obsessed People Operations Coordinator to join our growing team. This is an entry-level position designed for a "solution-seeker” - someone who isn’t just looking to follow a checklist, but who wants to understand the "why" behind HR processes and help us build a world-class employee experience.

The ideal candidate doesn't wait for a list of exact tasks. You are someone who investigates problems on your own, researches best practices, and brings ideas and solutions to the table after receiving initial guidance.

What You'll Do

Onboarding & Offboarding

• Host HR Orientations: Lead initial orientation sessions for all new hires, serving as the first face of the company and ensuring they have everything they need to be successful.
• Onboarding Logistics: Own the new hire journey: initiate background checks, coordinate welcome communications, and organize first-week schedules and equipment.
• Continuous Improvement: Look for ways to "wow" new hires during their first 90 days to improve retention and engagement.
• Professional Offboarding: Manage the logistics of employee exits, ensuring all records are updated, equipment is recovered, and the process is handled with care.

Employee Engagement & Culture

• Plan & Execute: Lead the logistics for employee engagement initiatives, including team-building events and wellness programs.
• Recognition Programs: Manage the day-to-day administration of employee recognition programs.
• Feedback Loops: Assist in the deployment of engagement surveys and help summarize findings to suggest improvements to company culture.

Recruiting & Talent Acquisition Support

• Coordinate interview scheduling between candidates and hiring managers across various departments.
• Conduct initial video screens for high-volume or entry-level roles to assess culture fit and basic qualifications.
• Post and manage job openings on various job boards and social media platforms.
• Act as the primary point of contact for candidates, ensuring a warm and professional experience.

HR Operations, Compliance, & Recordkeeping

• Digital Filing: Maintain employee files with 100% accuracy, ensuring compliance with data privacy regulations.
• Employment Verifications: Respond to and process all external requests for employment and income verifications in a timely manner.
• Audit Support: Periodically audit HR records (I-9s, training certifications, etc.) to ensure the company is "audit-ready" at all times.
• Benefits Admin: Serve as a first point of contact for general employee inquiries regarding benefits and company policies.

Process Improvement & Initiative

• Don't just do the work - improve the work. Audit current workflows and suggest ways to automate or streamline repetitive tasks.
• Take ownership of "small-scale" projects from start to finish with minimal supervision after initial training.

What We’re Looking For

• Proactive Mindset: You're the type of person who sees a gap and fills it. You don't just identify a problem; you come to your manager with potential solutions.
• Eagle Eye for Detail: You catch the typo in the contract and the missing signature in the file every single time.
• Warm & Professional Demeanor: You're naturally helpful and approachable. You can build rapport quickly and maintain high levels of empathy.
• Eager to Learn: You have a "no task is too small" attitude and a deep curiosity about HR.
• Education/Experience: Bachelor’s degree in HR, Business, or a related field and/or 1-2 years of administrative experience (internships count!).
• Tech Savvy: Comfortable learning new software quickly (ATS, HRIS, Slack, Google Workspace, etc.).

Compensation

Target salary range: $45,000–$50,000, commensurate with experience and location

Diversity & Inclusion at Lumistry

Lumistry is an equal opportunity employer dedicated to an inclusive workplace. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, pregnancy, or any other characteristic protected by law.

This commitment applies to all aspects of employment, from recruiting and hiring to compensation and promotion. Our decisions are based solely on qualifications, merit, and current business needs.

Accessibility

We provide reasonable accommodations for qualified individuals with disabilities during the application and interview process. If you require assistance, please don't hesitate to reach out.