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LucidyaLU

AI Engineer

Lucidya is an AI-powered unified customer experience management (CXM) platform designed to support CX and Marketing leaders in large enterprises, governments, and SMEs across the Arab world, enabling them to turn raw data into meaningful interactions and actionable insights.

Lucidya

Employee count: 51-200

Saudi Arabia only

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The purpose of an AI engineer position is to design, develop, and implement artificial intelligence solutions to address complex problems and enhance processes within an organization. This role aims to leverage advanced algorithms, machine learning, and deep learning techniques to create intelligent systems that can analyze data, make predictions, and automate tasks. Ultimately, the AI engineer contributes to technological innovation, improves efficiency, and helps the organization stay competitive by harnessing the power of artificial intelligence in various applications, such as data analysis, image recognition, natural language processing, and more.

Requirements

  1. Design and optimize machine learning algorithms for specific applications.
  2. Manage and preprocess large datasets to extract relevant features for training AI models.
  3. Train machine learning models and evaluate their performance through testing.
  4. Use programming languages (e.g., Python, Java) for AI development.
  5. Apply expertise in deep learning frameworks like TensorFlow or PyTorch to build and implement neural networks.
  6. Work closely with cross-functional teams, including data scientists, software engineers, and domain experts.
  7. Analyze complex problems and propose innovative AI solutions to address business challenges.
  8. Stay updated on the latest advancements in AI and integrate new technologies into existing systems.
  9. Ensure AI applications comply with ethical standards and legal regulations.
  10. Prepare comprehensive documentation for algorithms, models, and processes.
  11. Engage in ongoing learning to stay abreast of emerging technologies and industry trends.
  12. Assist in deploying AI models into production environments, ensuring scalability and efficiency.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Saudi Arabia +/- 0 hours

About Lucidya

Learn more about Lucidya and their company culture.

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At Lucidya, we're passionate about hiring the best talent to do their very best work. With our headquarters in Riyadh and offices in different countries around the world, we are funded by some of the most reputable investors in the region. We are scaling rapidly to meet the increasing demand for our products, which are designed to deliver breakthrough customer experiences. Our AI-powered unified customer experience management (CXM) platform is built to support CX and Marketing leaders in large enterprises, governments, and SMEs across the Arab world. We empower organizations to turn raw data into meaningful interactions and actionable insights, allowing them to build human connections and drive real business impact, safely and securely.

We believe in the transformative power of AI to revolutionize how businesses understand and engage with their customers. Our platform offers the most accurate Arabic sentiment analysis by understanding different Arabic dialects and slang, achieving unmatched accuracy for analyzing Arabic content. This provides a 360º view of customers by consolidating all customer interactions across many digital channels – whether via social media, emails, rating websites, or chat – into one platform. We pride ourselves on providing exceptional customer success service, with dedicated Customer Success Managers who understand your audience to ensure you are getting the most out of our platform. Ranked as the highest-rated in our category by users in the MENA region and among the best in the world, we serve a wide array of industries including Telecoms, Financial Services, Healthcare, Restaurants, Sports, Media & Entertainment, FMCG, Travel & Tourism, Marketing Agencies, Automotive, and Government & Consulting. We are committed to fostering an innovative work environment and have been recognized as a Great Place To Work® in the Middle East. Our mission is to give brands the power to deliver game-changing customer experiences.

Employee benefits

Learn about the employee benefits and perks provided at Lucidya.

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Hybrid remote options

Available for selected roles.

Professional Development Budget

Budget for professional development.

One-of-a-kind office space

Office space with recreational zones.

Generous vacation

Generous allocation of vacation days.

View Lucidya's employee benefits
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Lucidya

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