Europe (EU time zone preferred) | Travel required
About Longtail Technologies
Longtail is building an intelligent decision-streaming platform that helps airlines make smarter decisions in real time. By combining automation, proprietary algorithms, and live travel data, we enable airlines to optimize pricing, availability, and product flexibility across thousands of routes worldwide.
We’re a fast-growing company solving complex, high-stakes problems in aviation—and we’re now scaling how we operate with customers.
About the Role
We’re hiring asenior post-saleSenior Customer Success Manager to join our commercial team.
This is a high-impact role responsible for owning customer execution end-to-end—across onboarding, adoption, and commercial outcomes.
You’ll work directly with airline revenue management, pricing, and commercial teams, and play a critical role in turning customer engagements into scalable, repeatable success.
This is not a support role.
You will own outcomes, not just relationships.
Compensation & Benefits
Up to €120,000 base + bonus + Equity + Benefits
Hiring Process
- Recruiter intro call
- Hiring manager interview
- Collaborative working session (real Longtail scenario)
- Final leadership conversation
Ready to Contribute to Something That Matters?
This role is for someone who wants to own accounts, not manage them.
If you’re excited about operating at the intersection of airlines, data, and commercial execution—and helping define how a company scales—we’d love to hear from you.
