Sr. DevOps Engineer

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

Welcome to the Channels Platform team at LivePerson! We are a team of 5 software engineers located in and around Mannheim Germany. We are looking for a Senior DevOps Engineer (all genders) to join our team and also support the DevOps activities of the other service teams in the Conversational Cloud Channels group. You will work in a fast-paced environment on projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging. We are looking for a smart individual who wants to do more than just manage, but also shape and innovate!

In this role, you will have the opportunity to (your tasks):

• Work as part of a strong engineering team
• Ensure scalability, reliability, visibility and performance of services in a private/public cloud environment
• Design and build CI/CD pipelines
• Support other team members and work together with colleagues in Mannheim and around the world to achieve the best results
• Be responsible and drive the adoption of new and exciting technologies.
• Drive and advance automation

Here are some of the things you'll bring (requirements):

• BA/B.Sc. in Computer Science / Engineering or equivalent professional experience
• 5+ years experience in developing and supporting DevOps processes
• Experience with Docker and Kubernetes
• Experience with Cloud Service Providers such as GCP
• Experience with Terraform and Istio
• Knowledge of GitLab Pipelines and Flux CD
• Experience with Java and/or JavaScript (TypeScript is a plus)
• Experience in large-scale distributed systems
• Experience in working with RESTful/Webhook APIs
• Understanding of security best practices
• Ability to learn new and emerging technologies
• Strong communication and organizational skills
• Willingness to participate in paid on-call duty approximately every 4-6 weeks, in alignment with our "You Build It, You Run It" philosophy.
• A strong sense of quality, personal responsibility, and a passion for development.

Applicants must be authorized to work for any employer in Germany.

Benefits:

• Personal time off 33 days - Vacation (28 days) and care days (5)
• Additional Pension scheme, deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements
• Internet and Mobile reimbursement
• Be flexible, work flexibly and from anywhere - no defined working hours or boundaries
• Remote first company with offices in Mannheim and Berlin
• Modern equipment (MacBook Pro)
• Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact.
• Monthly connection: Join our monthly connection pizza day in the office!
• We were awarded by Great Place to Work
• If you want to have more information about us you can check: https://www.kununu.com/de/liveperson2 and our career homepage.

Belonging at LivePerson:

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.