The Personalization team makes deciding what to play next easier and more enjoyable for every listener. We're building conversational AI capabilities that let users interact with Spotify in natural language. You'll join a squad working at the core of this space, shaping how users discover and engage with audio through intelligent, responsive systems.
Requirements
- Design and ship production-grade machine learning systems powering conversational and agentic AI experiences
- Build systems that interpret user intent, manage context across multi-turn interactions, and handle ambiguity reliably at scale
- Develop and evolve agentic workflows including memory, context management, and multi-step tool orchestration
- Create evaluation frameworks, including LLM-as-judge pipelines, to measure quality and guide iteration
- Partner closely with product, engineering, and design to deliver seamless, user-facing experiences
- Balance experimentation with production rigor, ensuring performance, latency, and reliability at Spotify scale
- Continuously improve agent behavior through tight feedback loops between evaluation and real-world usage
Benefits
- Health insurance
- Six month paid parental leave
- 401(k) retirement plan
- Monthly meal allowance
- 23 paid days off
- 13 paid flexible holidays
- Paid sick leave
