Join Lendable as the Associate Director of Quality Assurance and champion regulatory rigour while redefining QA as a powerful engine for insight, learning, and continuous improvement.
Requirements
- Experience leading or transforming quality assurance functions within highly regulated, technology-led environments (fintech or consumer lending experience preferred)
- Strategic thinking and ability to translate complex data into clear, actionable decisions
- Results-focused mindset balancing business and customer needs
- Collaborative, growth mindset and willingness to challenge your own assumptions and ways of working
- Strong sense of ownership and proactive problem-solving attitude
- Demonstrated expertise in harnessing data/AI for operational insight, with strength in interpreting and communicating complex findings
- Strong leadership skills: able to coach, challenge, and grow high-performing teams in a period of significant change
- A partnership approach—comfortable collaborating across disciplines, influencing at senior levels, and working in a fast-moving, mission-driven organisation
- An unwavering commitment to customer fairness, integrity, and positive culture
Benefits
- Best-in-class compensation, including equity
- Private health insurance
- Flexible working arrangements (remote work and core hours)
- Fully stocked kitchen
- Equal opportunities employer
- Inclusive and open workspace
