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LendableLE

Associate Director of Quality Assurance

Lendable is a lending platform that makes borrowing money effortless across loans, credit cards, and car finance.

Lendable

Employee count: 201-500

United Kingdom only

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Join Lendable as the Associate Director of Quality Assurance and champion regulatory rigour while redefining QA as a powerful engine for insight, learning, and continuous improvement.

Requirements

  • Experience leading or transforming quality assurance functions within highly regulated, technology-led environments (fintech or consumer lending experience preferred)
  • Strategic thinking and ability to translate complex data into clear, actionable decisions
  • Results-focused mindset balancing business and customer needs
  • Collaborative, growth mindset and willingness to challenge your own assumptions and ways of working
  • Strong sense of ownership and proactive problem-solving attitude
  • Demonstrated expertise in harnessing data/AI for operational insight, with strength in interpreting and communicating complex findings
  • Strong leadership skills: able to coach, challenge, and grow high-performing teams in a period of significant change
  • A partnership approach—comfortable collaborating across disciplines, influencing at senior levels, and working in a fast-moving, mission-driven organisation
  • An unwavering commitment to customer fairness, integrity, and positive culture

Benefits

  • Best-in-class compensation, including equity
  • Private health insurance
  • Flexible working arrangements (remote work and core hours)
  • Fully stocked kitchen
  • Equal opportunities employer
  • Inclusive and open workspace

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Director

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Lendable

Learn more about Lendable and their company culture.

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Lendable is a lending platform that makes borrowing money effortless across loans, credit cards, and car finance. Using technology, we have trimmed the fat from the traditional loan application process, resulting in the capability to make instant decisions, offer personalized rates, and transfer funds within minutes. We look beyond just the applicants' credit scores, providing loans to people with less-than-perfect credit histories and ensuring fair rates for a wider range of borrowers. Once customers have accepted our quote, we deposit their loan within minutes, and many customers qualify for instant access to their credit cards via their mobile wallets.

Our technology stands out as it is designed to deliver a best-in-class experience to customers who previously weren't served in the market. With the rise of the internet transforming commerce, we believe it is high time for the finance sector to step up and enhance the customer experience. At Lendable, we are committed to responsible lending, ensuring processes are not only efficient but also transparent, safe, and secure. We are authorized and regulated by the Financial Conduct Authority (FCA), which demonstrates our commitment to upholding the highest standards in customer service and fraud prevention practices. Visit our websites for various financial products: Lendable loans, Zable credit cards, and Autolend car finance for more specific details.

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Lendable

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Lendable hiring Associate Director of Quality Assurance • Remote (Work from Home) | Himalayas