United States onlyPosition Description
At a Glance
Legrand has an exciting opportunity for a Global Account Specilalist to join the Data, Power and Control team remotely.
The Global Account Specialist plays a critical role in supporting and growing strategic global customer relationships within Legrand’s Data, Power, and Control (DPC) organization. This role partners closely with Global Account Managers and cross‑functional teams to ensure customers receive consistent, high‑quality service and solutions aligned with their business goals.This position is well‑suited for a professional who enjoys collaboration, problem‑solving, and building trusted relationships while working in a technically complex environment.
What You Will Do
- Partner with Global Account Managers to support revenue growth, customer satisfaction, and long‑term account strategies.
- Serve as a key point of coordination across operations, product management, sales, and leadership to ensure customer needs are met.
- Maintain strong relationships with global customers by proactively communicating, tracking orders, and resolving questions or challenges.
- Support account planning activities such as forecasting, quarterly business reviews, and performance reporting.
- Translate customer needs into actionable insights for internal teams to help improve products, processes, and service delivery.
- Use Salesforce CRM to track account activity, opportunities, and customer interactions.
- Contribute to mentoring and knowledge‑sharing within the sales support community.
- Travel up to once per month to support in‑person customer or internal meetings.
Qualifications
Education:
- High school diploma required with equivalent professional experience.
- Bachelor's degree from four-year College or University with emphasis in Business, or related field, preferred
Experience:
- A minimum of 7 years experiencing providing advanced support sales or inside sales experience in information technology industry, data center industry experience preferred.
- Relevant experience supporting customers, accounts, or sales operations in a technical, industrial, or B2B environment.
- Ability to manage multiple priorities while maintaining strong attention to detail.
- Experience working cross‑functionally and communicating with diverse stakeholders.
- Comfort working with data, systems, and business tools such as CRM platforms and Microsoft Office.
Skills/Knowledge/Abilities:
- Experience in the data center, power, controls, or information technology industries.
- Account management, sales operations, or customer success experience with large or global customers.
- Strong written and verbal communication skills, with the ability to explain technical or complex information clearly.
- Analytical mindset with the ability to identify trends, risks, and opportunities.
- Interest in learning and developing expertise in technical products and customer solutions.
- Experience mentoring or supporting colleagues in a team‑based environment.
Company Info
About Legrand
Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en
About Legrand North and Central America
Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us
About Legrand’s Data Center Power and Control Division
The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development.
