Solutions Engineer

This is Solutions Engineering at Lattice

At Lattice, Solutions Engineers are more than product experts; we are trusted partners in the sales process. Our team helps prospective customers imagine what’s possible with Lattice by designing thoughtful evaluations and guiding them toward the right solution for their business. We take pride in making the complex feel approachable, and we collaborate closely with Sales, Enablement, Product Marketing, and Product to create a buying experience that feels clear, strategic, and human.

As a Solutions Engineer, you’ll bring curiosity, clarity, and technical insight to every conversation, helping prospective customers see how Lattice fits into their world and working cross-functionally to make that journey as smooth as possible.

What You’ll Do

• Own the technical sales process across your active deals, from early discovery through evaluation design, product demonstrations, and solution validation
• Design and deliver clear, tailored product demonstrations that reflect each prospect’s business goals, workflows, and technical considerations
• Evaluate technical fit throughout the sales cycle and work toward achieving the Technical Win, ensuring the solution we propose will support long-term customer adoption
• Lead the product and technical response for RFIs, RFPs, and security questionnaires in collaboration with Sales and our internal security stakeholders
• Represent the voice of the field by capturing product feedback and sharing trends with our Product and Product Marketing teams
• Use AI tools to improve efficiency in areas like demo prep, trial documentation, content development, and internal enablement, and share learnings with the team
• Contribute to cross-functional projects that raise the bar for how we sell — from supporting demo flow standardization and building demo videos to partnering with Marketing on events or advising Field Strategy on new initiatives

What You’ll Bring

• 3–5 years of total experience in customer-facing SaaS roles such as BDR, AE, Implementation, or Customer Success, including at least 1–3 years in a Solutions Engineering, Solutions Consulting, or Sales Engineering role
• Strong communication and storytelling skills; you're comfortable translating complex topics into clear, compelling narratives for a range of stakeholders
• Experience delivering value-based product demonstrations and supporting prospects through evaluations, trials, or proof-of-concepts
• Familiarity with tools commonly used in pre-sales work, including Salesforce, Gong, Notion, Guru, Slack, ChatGPT, and Credal, and a general comfort learning new tools to support your workflow
• Ability to stay organized across multiple accounts and workstreams, prioritize effectively, and operate with a sense of ownership and urgency
• Curiosity and craft, with a passion for understanding how things work, learning from your teammates, and finding better ways to communicate value
• Comfort using AI tools to improve your workflow, whether for research, drafting customer-facing content, or refining internal documentation
• Bonus: experience working in HR tech, selling to HR buyers, or having worked in an HR role yourself

The estimated annual cash salary for this role is $86,450 - $108,150. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

This position is also eligible for variable compensation of $37,050 - $46,350 subject to personal performance, company performance, and the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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