Implementation Specialist – Customer Service

We are lastminute.com, a trailblazer in the online travel and leisure industry. Our journey began in 1998, born from the idea of offering spontaneous holiday deals online. Founded by Martha Lane Fox and Brent Hoberman, we were at the forefront of the UK's internet boom. Since then, we've grown into a European Travel-Tech leader with a mission to simplify, personalize, and enhance the travel experience for millions. We operate a portfolio of well-known brands, including Volagratis, Rumbo, Bravofly, Jetcost, and Hotelscan, alongside our iconic lastminute.com brand. This allows us to cater to the diverse needs of travelers across their entire holiday journey, whether they're looking for a flight, a hotel, a dynamic holiday package, or a cruise.

Our core strength lies in our technology. We've developed a proprietary Dynamic Holiday Packaging engine that provides our customers with unlimited, real-time travel combinations. This not only offers incredible choice but also ensures additional customer protection, as we are one of the few fully licensed European tour operators. We're a team of over 1,700 passionate 'Pink People' from more than 50 nationalities, spread across 16+ countries. We believe that technology can be a powerful force for good, and we're committed to making our business as sustainable as possible while connecting with global communities. Our websites and mobile apps are available in 17 languages across 40 countries, reaching millions of unique users every month. We are dedicated to helping people create memories that matter, by making travel simpler, more personal, and more accessible through our innovative technology and vast inventory of travel solutions.