Associate Expanded Laboratory Manager

External Associate Lab Manager position requires the ability to work in global virtual team on the tasks relative to the development and management of all external laboratories (Local Labs, Referral Labs) Covance CCLS is working with.

This position will interact on a global basis with all laboratories (Referral Laboratories, Local Laboratories, CCLS Labs, Covance Labs), IT, Sourcing, Sales, NSSO, Commercial Development, QA, Medical Affairs, Purchasing, SMART departments.

Essential Job Duties:

• Responsible for managing the overall current process of the referral laboratories by researching potential referral laboratories based on the assay requests, contacting referral laboratories, negotiating services, and acting as the liaison for operational issues/needs of the customer.

• Based on New Test Feasibility meeting decision, contact and completes the referral laboratory worksheets and obtains the appropriate technical information needed to load the database, including but not limited to specimen collection requirements, reference ranges, turn around time, and regulatory requirements such as Research Use Only assays.

• Recipient of notification of changes in assays such as method changes from the referral laboratories. Updates referral laboratory worksheets and notifies WLOS of the modification.

• Provide support to CAIR / Reportable Issues pertaining to External laboratories, obtaining root cause and preventative actions from the referral laboratory or inside ELMS.

• Facilitates technical discussions with appropriate staff at the referral laboratories, Medical Affairs, Global Heads of CCLS, Scientists of CCLS, Project Management and/or Sponsor as needed to appropriately understand the client needs and the service capability of the referral laboratory.

• Acts as the primary resource for ELMS topics.

• Provide some support to the APH Program Manager for Histology testing that we send material outside Covance CLS.

• Accountable for the reporting of internal performance metrics and take corrective actions when appropriate.

• Responsible for maintaining his/her complete up-to-date training file. Individual is responsible for ensuring he/she is trained and training is documented prior to performing a task. Individual is accountable for any deficiencies found in his/her training file.

• Provides technical information, both written and verbal, to Marketing, Sales, Sourcing, Project Management, WLOS and internal Covance CLS personnel.

• Other duties as assigned

Experience:

Minimum Required:

• Experience in change management and influencing without authority

• Demonstrated expertise in leading change

Preferred:

• Knowledge of drug development, central laboratories

• Knowledge/experience with formal process improvement discipline (eg, Six Sigma)

Education/Qualifications/Certifications and Licenses

Minimum Required:

Preferred Grad MT/MLT, BS/BA degree, Baccalaureate or equivalent education certification.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

We encourage all to apply

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